Freshworks Customer Success Specialist Chennai Reviews

Likes

Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous

Dislikes

There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

Change in leadership Change in executing the strategy Lack of product vision One company wants to do everything and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

- company culture - work life balance - smart colleagues - admirable much needed perks like free food and cab pick-up - great tools to work with and be more productive at work

Dislikes

Promotions and Appraisals take time. Could be better.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.