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Forrester

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3.7

based on 19 Reviews

Filter reviews by

Forrester Customer Success, Service & Operations Department Reviews

Updated 19 Apr, 2024

Overall Rating

4.7/5

based on 3 reviews

Rating distribution

1 (33.3%)

2 (66.7%)

0 (0%)

Category Ratings

5.0

Work-life balance

4.7

Salary

4.2

Company culture

4.2

Work satisfaction

4.0

Skill development

3.8

Job security

3.2

Promotions

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3 reviews found

Sort by: Popular

Client Reprints Specialist in New Delhi (working remotely)

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2024

Likes

Compensation provided by the company us very good when it comes to the Indian market. Overall culture is very supportive and you will be surrounded by some of the smartest people. The company offers remote working which is always a plus.

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The company is currently going through a tough phase of transition. The morale in the US is down as there has been 3 lay offs rounds in the last year or so and the company's financial position is also in threat for this year as well. The vision of the company is not clear at the moment but they are working on it. The executive team needs to focus on overall morale of the people.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accounts Payable Specialist in New Delhi

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Nov 2021

Likes

Work Flexibility and work life balance

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analytics Operation Specialist in New Delhi

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2019

Likes

Work life balance

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary and growth is poor.

Work Details

Work days: Monday to Friday (Flexible Timings)

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Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 3 Forrester reviews submitted by Forrester employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Forrester is the right company for you.

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Forrester Reviews >
Forrester Customer Success, Service & Operations Department Reviews Reviews

Forrester Salaries in Customer Success, Service & Operations Department in India

Accounts Payable Associate 3 salaries	₹6.3 L/yr - ₹6.9 L/yr
Customer Success Specialist 3 salaries	₹5.5 L/yr - ₹9.4 L/yr
Accounts Payable Specialist 3 salaries	₹8.4 L/yr - ₹9.4 L/yr
Accounts Receivable Executive 2 salaries	₹5.2 L/yr - ₹6.4 L/yr
Customer Success Manager 1 salary	₹16.5 L/yr - ₹16.5 L/yr