Fiserv Production Support Engineer Reviews

Likes

It was a very a Good company until the merger happened with First Data in 2019.

Dislikes

Micro Managent. Company blindly believes in Sapience data. Silent Layoffs. No job security since 2019. No career growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want a place when you do not want to learn then this is the place for you.

Dislikes

Fiserv is a place which thinks minimal of its employees. Worst work life balance they have a tool which micromanages you and your task. Job security is really bad they just fire by saying does not have project requiremt and will not try to reallocate you if there product is closing .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing - Just that it gave me a job and because of that I am able to pay my bills.

Dislikes

The list goes on and on 1) SAPIENCE- A tool that is supposed to calculate your productivity but is actually something because of which people are most unproductive 2) They are not running a company but a school where you need to reach office at a certain time and stay there for 8 hours, even if there’s not much to do 3) They cannot accept the fact that we have a life outside office and we are expected to be available even after office hours 4) Very less hike and 1 promotion may take atleast 4-5 years 5) No interesting or challenging work, you will not learn anything. Just follow the preset rules. No place for innovation and effort. 6) No value for efficiency....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Good work life balance will get more learning will be able to get skill development.If your manager is good that is pro if not it is ...

Dislikes

Not a product based company any more it has been changed to service based company as the management and organisational level are all hired from service based organization. Micro management, sudden layoffs and on spot firing. 5 days work from office and appraisal will be on year end with less percentage and promotion you can get either by asking then continuously or when you u drop in ur paper that time if u r valuable resource u can get promotion or appraisal till then good luck. Above all there will more than 2 or 3 org level changes per year which will affect ur promotion/appraisal as when new manager comes they will say "I haven't seen ur how well your performance will see next year or mid year promotion cycle"....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is here which you can like.

Dislikes

Micro management. Sapience monitoring your time spent on laptop, you should have 8 hr on laptop apart from your breaks. You should be in office for minimum 8 hours apart from your travel time and late night meetings.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary is good, rest everything is hell. I would suggest choosing life over money. Life is more important than money.

Dislikes

I strongly advise against joining or rejoining Fiserv, no matter how attractive the salary offer may seem. This company mandates 8 hours in the office and imposes 8-hour screen monitoring tools on laptops, making life unbearable. While they might offer you a higher salary, remember that no amount of money can compensate for your freedom and well-being. Choose life over money. I made the mistake of rejoining this organization, and it felt like I was walking back into prison. The work culture, especially in the Digital Banking unit is toxic and riddled with office politics. If you are considering joining the RXP or CFN UI projects, be prepared to say goodbye to your personal life - you'll be entering a world of constant stress. I was part of the Pune team, and it was the worst experience I've had in my career. Many people there have been with the company for over a decade, and they wield their seniority through dirty office politics. The Product Owner in Pune was tough to work with - the worst person I've encountered professionally. Every day, I was under immense mental stress due to the toxic environment. To make matters worse, they judge you solely on your knowledge of their products, ignoring your technical skills. My advice is to prioritize your mental health and professional life even if the salary is good. Do not join this company. Life is more valuable than money, and freedom is irreplaceable....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Employee engagement forums, there are a lot of them. We can find a community for everyone, where they can find like-minded people to collaborate.

Dislikes

Fiserv went to lot of acquisitions in the past 5 years, not all the new companies follow all of Fiserv standards. Especially the employees came from service based are still having their environment as a service based, not as a product based. If its a single employee, it wont bother. But, its a case of entire product level team. And the respective supervisors are unwilling to move out of this culture....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Met Some of the best technical mentors here.

Dislikes

Recently the culture has completely shifted and micro management has increased. It almost feels like a different company now

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Employed staff of Original Fiserv until 2019 with ethics and culture.

Dislikes

Visionless and Dummy Top management. Micro Management organisation. To increase profit they cut the staff. No job security. Sapience and other tools installed on each workstation/Laptop to track people productivity. 8 hours manadate on Sapience which means 11-12 hours on laptop executing job.

Likes

Salary and No Work Pressure

Dislikes

Micro management -(firstIn LastOut) Sapience tool where we need to log 8 hrs but for that we need to move the mouse 11 hrs. 8 hrs in office must , no WFH option sudden layoff even if you gave 100% to work (That's what i did : ) No benefits except health insurance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Competitive Salary 40 annual leaves

Dislikes

1)Micro management 2)No WFHs 3) Forcing employees to stay 9hrs in office every day. 4)No Job security, laying off people without valid reasons. 5) Sapience is big headache

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fiserv used to be a good org but after it's merger with Firstdata it became pathetic day by day.

Dislikes

It's present status can be called **Tihar Jail** They want you to be at ofc for 9 hours Sapience hours should be 8 hrs mind it which requires you to be infront of system for a min of 10 -11 hrs Zero job security they just read a script and lay off people Forget about appraisals arnd pay increament A d micromanagement is the essence of this org.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was used to be a good company, now a days nothing is good here management is doing a lot of micro management.

Dislikes

No work from home, stay 8-9 hours in office 8 hours in sapience, silent layoffs, no appreciation for hard work, no job security.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No variable part in salary

Dislikes

Sapience tool - 8 hrs Office - 8 to 9 hrs No promotions Dry promotions 2 to 4 % hike Old technologies practices No personal growth Mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, hell is better than fiserv.

Dislikes

Everything, this company sucks, it has no motive, just a greedy American corporate who just want to increase their share price and earn money, from technology side it is doing nothing, pathetic work culture, poor place full of useless management. No amount of money can justify the way this place treats its employees.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Fiserv gives lot of opportunities to everyone

Dislikes

Partiality and favoritism Higher authority gives promotion and appraisal to their favourites No appreciation or growth for talent and hardworking

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.