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FirstCry Customer Success, Service & Operations Department Reviews

based on 22 reviews
Updated 4 Nov, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.5

Company culture

3.4

Job Security

3.4

Salary & Benefits

3.4

Work-Life balance

3.4

Work Satisfaction

3.0

Promotions/Appraisal

Top Mentions in FirstCry Customer Success, Service & Operations Department Reviews

22 reviews found for "salary"

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People also ask about FirstCry's Customer Success, Service & Operations Department

Is FirstCry's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 178 employee reviews, it's clear that most employees have an average experience working at FirstCry's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does FirstCry's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FirstCry's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 178 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FirstCry's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FirstCry's Customer Success, Service & Operations Department, click here.
How is the work culture at FirstCry's Customer Success, Service & Operations Department?
Work culture at FirstCry's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 178 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FirstCry's Customer Success, Service & Operations Department, click here.
How is the job security at FirstCry's Customer Success, Service & Operations Department?
Based on 178 reviews on AmbitionBox, FirstCry's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FirstCry's Customer Success, Service & Operations Department, click here.
Is work from home available at FirstCry's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of FirstCry's Customer Success, Service & Operations Department employees work from home permanently, 82% work from the office, and 11% follow a hybrid model, based on 27 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at FirstCry's Customer Success, Service & Operations Department, click here.
How do I get a job at FirstCry's Customer Success, Service & Operations Department?
To get a job at FirstCry's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FirstCry interview questions and practice your responses to prepare thoroughly.

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Work Policy at FirstCry Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Work from office

Work from office

82%
Hybrid

Hybrid

11%

Other hybrid work policies

11%

Permanent work from home

Permanent work from home

7%

Gender Based Ratings at FirstCry Customer Success, Service & Operations Department

based on 153 reviews
4.0
Rated by 31 Women

Rated 3.8 for Company Culture and 3.7 for Skill Development

women
3.6
Rated by 122 Men

Rated 3.7 for Skill Development and 3.4 for Job Security

men

Working Days at FirstCry Customer Success, Service & Operations Department

based on 158 reviews
Rotational Shift
31%
Monday to Saturday
29%
Alternate Saturday off
24%
Monday to Friday
9%
Other
7%

Work Timings at FirstCry Customer Success, Service & Operations Department

based on 158 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
49%
15%
4%
32% employees reported other strict timings

Shift Timings at FirstCry Customer Success, Service & Operations Department

based on 158 reviews
Day shift
100%

Business Travel at FirstCry Customer Success, Service & Operations Department

based on 158 reviews
No travel
58%
Within city
29%
Within country
9%
International travel
4%
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