Upload Button Icon Add office photos

FirstCry

Compare button icon Compare button icon Compare
Filter reviews by

FirstCry Customer Success, Service & Operations Department Reviews

Updated 10 Apr, 2025
Overall Rating
write
3.6/5
based on 177 reviews

Rating distribution

Category Ratings

3.5

Salary

3.5

Skill development

3.4

Company culture

3.4

Work-life balance

3.3

Job security

3.2

Work satisfaction

3.0

Promotions

What employees say about FirstCry?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

83% employees reported

Rotational Shift

Rotational Shift

31% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

59% employees reported

Gender based rating

3.9
female

Rated by Women

33 reviews

3.6
male

Rated by Men

139 reviews

Jobseekers also viewed

3.9
 • 5.1k reviews
3.8
 • 4.3k reviews
3.8
 • 2.3k reviews
3.7
 • 2.2k reviews
4.0
 • 2k reviews
3.9
 • 1.9k reviews
3.7
 • 1.8k reviews
3.4
 • 1.6k reviews
3.7
 • 1.4k reviews
3.6
 • 1.2k reviews
3.9
 • 1.2k reviews
3.4
 • 1.1k reviews
3.8
 • 977 reviews
3.7
 • 881 reviews
4.1
 • 855 reviews
3.4
 • 703 reviews
3.8
 • 664 reviews
3.9
 • 663 reviews
3.8
 • 649 reviews

Explore Reviews by Department

View All
3.6
 • 177 Reviews
3.6
 • 265 Reviews
3.7
 • 224 Reviews
3.3
 • 191 Reviews
3.7
 • 114 Reviews
3.5
 • 67 Reviews
Top Mentions in FirstCry Customer Success, Service & Operations Department Reviews

177 reviews found

Sort by: Popular

Top FirstCry Interview Questions

Q1. What is btl, b2b, b2c and b2g?
Q2. Names of Logistics partners across India?

Get interview-ready with top interview questions

View all 66 questions
Q3. Write SQL query for thirst highest salary from employees table
Q4. How to be increase in AUPT and AVPT in stor.
Q5. Difference between var, let, and const in JS
Logo
You are reading trusted reviews. Keep reading to find out more about FirstCry.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about FirstCry's Customer Success, Service & Operations Department

Is FirstCry's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 177 employee reviews, it's clear that most employees have an average experience working at FirstCry's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about salary and career growth on AmbitionBox.
Does FirstCry's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FirstCry's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 177 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FirstCry's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FirstCry's Customer Success, Service & Operations Department, click here .
How is the work culture at FirstCry's Customer Success, Service & Operations Department?
Work culture at FirstCry's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 177 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at FirstCry's Customer Success, Service & Operations Department, click here .
How is the job security at FirstCry's Customer Success, Service & Operations Department?
Based on 177 reviews on AmbitionBox, FirstCry's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FirstCry's Customer Success, Service & Operations Department. To read reviews about job security at FirstCry's Customer Success, Service & Operations Department, click here .
Is work from home available at FirstCry's Customer Success, Service & Operations Department?
According to 35 AmbitionBox reviews, FirstCry's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at FirstCry's Customer Success, Service & Operations Department?
To get a job at FirstCry's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FirstCry interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Store Manager
62 salaries
unlock blur

₹2.4 L/yr - ₹6 L/yr

Cro Executive
35 salaries
unlock blur

₹1.1 L/yr - ₹3 L/yr

Customer Service Executive
31 salaries
unlock blur

₹1.4 L/yr - ₹3.5 L/yr

Operations Executive
27 salaries
unlock blur

₹1.4 L/yr - ₹4 L/yr

Team Lead
25 salaries
unlock blur

₹2 L/yr - ₹7.3 L/yr

Explore more salaries
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
8 total responses
meal
Cafeteria
4 total responses
View All
Compare FirstCry with

Udaan

3.9
Compare

Swiggy

3.8
Compare

BlackBuck

3.8
Compare

Blinkit

3.7
Compare
write
Rate your company