First Credit Services Team Lead Operations Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Oct, 2024
Overall Rating
4.4/5
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Category Ratings
4.4
Job Security
4.4
Salary & Benefits
4.4
Work-Life balance
4.4
Promotions/Appraisal
4.4
Work Satisfaction
3.9
Company culture
3.9
Skill development
First Credit Services is rated
4.4 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Credit Services is rated
4.4 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Team Lead Operations in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Massive growth opportunity
Dislikes
Nothing to dislike here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Manager WFM in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Everything that I have mentioned above, better than the once I have worked in past
Dislikes
Nothing that I can think of, should have joined earlier in FCS rather I wasted my time and energy in other companies
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Coach in
Thane
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Open Door policy which is also implemented and one could approach VP too
Dislikes
Non.
Senior Customer Service Representative in
Thane
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Feb 2024
Likes
Everything seems to be average in this company.
Dislikes
Growing is too difficult as the old sharks are waiting since years.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Debt Collector in
Thane
Full Time
·
collection Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Good work culture, work life balance, supportive leader
Dislikes
HR Gopal
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Debt Collector in
Thane
Debt Collection Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Awesome company...
Senior Quality Analyst in
Thane
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2021
Likes
Good work culture, opportunities to grow and the Management always tries to better the process and are very supportive
Dislikes
Everything else is fantastic, however some benifits are missing like PF, rest everything is fantastic
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Other First Credit Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Collections Executive in
Thane
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Nothing
Dislikes
An Honest Review after working 1 month in this CHEAP organisation. 1. Fcs Salary hike criteria is a SCAM and they make employees fool by using their trick of not cutting down the PF amount. They include PF amount into your in hand net salary and they inform you that it is your hike. In training I got to know this via VP "Arjun Thakur", that if we want pf then we need to opt for PF and then they will deduct your in hand amount 3,600 from your in hand salary.So,whatever Hike you are getting that is not ur hike its ur own PF amount included. What a Trap!!. 2. Their HR POOJA is so uneducated and unprofessional that she herself do not know anything about human resource and she is HR their what a foolish thing . FCS do not have Cab safety app, neither they have transport guards for females. When I told Pooja about this because my father was not ready me to continue in such place where there is no safety parameters. So, I told pooja I need to resign but I was trying to continue because I was in a need of money so I tried to rechecked with HR Pooja and Pooja replied, "If you want to resign u can resign but we can not hold other male employees for a female employee to get down first. If MALE EMPLOYEE wants to get down before we can not do anything and we can not keep guard as well we never keep them , we are running like this only ." THIS WAS THE FIRST CONVERSATION WHICH I HAD WITH DUMB HR . Then 3rd incidence happend when I actually resigned was related to the unprofessional bully behaviour of a Trainer Coach Leena, I told HR and training manager Edward that Leena was making fun of me she was body shaming me including other male employees. Pooja Replied, If you want to resigned that is your decision she did not took any action. So , I resigned from such a cheap organisation where Leena herself was unfit and not so good professionally but she was making fun of me because I was late that day. She was throwing jokes infront of other 4 employees Aman,neil, Darrel and one more guy was there from the old OJT batch . When I confronted Leena that this is not right. Leena replied, "If I am taking my boys out do not mind they are just having fun." I was in shocked and I was so terrified after hearing her reply. As a being a women not an employee she was ruthless and shameless. She was herself was a joke being 25 yr kid managing training with her ugly childish behaviour. I actually did a big mistake by joining this company and wasted my one month because after resigning I got know their was one more girl from my batch who was asked to leave from the company and that girl got her salary before 45 days. I emailed about it to pooja and called her pooja said she (other batch mate) might received it by mistake when I knew the whole story where she requested , This was planned already and it was cheap behaviour of Hr. When I emailed Pooja about the salary my collegue received because I had call records where she mentioned that she got it by request. Pooja replied me on email that keeping call records is against to the law. Where she herself was doing work against to law by providing salary of asked to leave employee early and resigned employee have to wait. She herself was uneductaed and writing emails unprofessionally. Pooja was the first example of how is the company because if the HR is so unprofessional by her nature and so freaking dumb and cheap you can judge what could be the environment. FCS VP Arjun himself says a lot of lie in the training in the first meet itself. He is a biggest example of bol bachan. This company is wasted and their management is full of trash. Better not to join just for the sake of fixed shift because nothing else is there worthy enough to continue. Lot of pressure and lies and unprofessional cheap nasty behaviour of people. If you want to loose ur self respect go on.I am blessed and happy that I realised all this early and I saw and experienced and I left it early by God Grace....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Team Lead in
Mumbai
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Keep your basics right and will to learn and grow , positive attitude is must 🙌, rest all will fall in place.
I love to go to work everyday👍
Dislikes
Nothing much to dislike , there is always a room for discussion if you don't like something.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Processing Executive in
Thane
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2023
Likes
The most important thing I liked is the management. They treat us all equal and like family. They'll support you in your tough times and appreciate you in your success. Mostly the upper management is go to here. You can absolutely knock their doors anytime and for anything. I've worked with other few companies but never been with any management as this.
Kudos to all the employees working under FCS banner 👍....Read More
Dislikes
Nothing anything as such as of now.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Mumbai
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Supporting and motivate to employees regarding professional and personal
Dislikes
no dislikes
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Thane
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2024
Likes
Colleagues are good
Dislikes
Management is not good.. salary package is not good. There is no growth here.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Work culture is little relax as long as You do what You suppose to.
Dislikes
No proper canteens or Food catering.
Collections Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Only Salary on time
Dislikes
Everything especially Management politics
Team Lead in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2023
Likes
Chances to earn Incentives
Dislikes
Canteen infrastructure could be better
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Thane
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
The management, Best i have seen so far, Friendly approachable and fun loving people haven't seen such management in any other company
Dislikes
No dislikes
Work Details
Work policy:
Once a week
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2024
Likes
I really don’t like, you never know when you’ll be fired and there’s dirty politics and vulgarity. Cheap crowd, no promotion and appraisal. TLs and managers are so rude and they all have settings with HR and they even date HR. Sick environment.
People also ask about First Credit Services's Team Lead Operationss
How is First Credit Services to work for?
First Credit Services is rated 4.4 out of 5, based on 2 reviews by employees on AmbitionBox.
First Credit Services is known for Job Security which is rated at the top and given a rating of 4.4. However, Company culture is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at First Credit Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Credit Services?
According to AmbitionBox ratings, First Credit Services employees rate its salary and benefits as 4.4 out of 5. You can know more about First Credit Services Salaries at AmbitionBox
How is the work culture at First Credit Services?
Work culture is rated 3.9 at First Credit Services by 2 employees. While job security is rated 4.4 and work-life balance is rated 4.4 at First Credit Services. Read detailed reviews by employees of First Credit Services on AmbitionBox.