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4.4

based on 1.1k Reviews

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FastInfo Customer Care Executive Reviews

based on 148 reviews
Updated 30 Nov, 2024

Overall Rating

4.7/5
How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.6

Company culture

4.6

Work-Life balance

4.5

Salary & Benefits

4.5

Work Satisfaction

4.5

Job Security

4.5

Promotions/Appraisal

Top Mentions in FastInfo Customer Care Executive Reviews

148 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about FastInfo's Customer Care Executives

Is FastInfo a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 148 employee reviews, it's clear that most customer care executives have a positive experience working at FastInfo. Skill development holds the highest rating at 4.6, while job security is rated the lowest amongst all factors at 4.5. Read reviews about skill development and job security on AmbitionBox.
Does FastInfo pay their Customer Care Executives well?
According to AmbitionBox reviews, FastInfo customer care executives rate their salary and benefits at 4.5 out of 5, based on 148 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that FastInfo is generally seen as a place that values and rewards its workforce fairly. You can know more about FastInfo's customer care executives salaries here and to read reviews specifically about salary and benefits at FastInfo for customer care executives, click here.
How is the work culture at FastInfo for Customer Care Executives?
Work culture at FastInfo for customer care executives is rated 4.6 out of 5 by 148 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at FastInfo. To read reviews specifically about work culture at FastInfo for customer care executives, click here.
How is the job security at FastInfo for Customer Care Executives?
Based on 148 reviews on AmbitionBox, FastInfo's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at FastInfo, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at FastInfo for customer care executives, click here.
Is work from home available to Customer Care Executives at FastInfo?
According to AmbitionBox, 6% of FastInfo's customer care executives work from home permanently, 83% work from the office, and 11% follow a hybrid model, based on 96 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at FastInfo for customer care executives, click here.

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Work Policy for FastInfo Customer Care Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 96 reviews in last 6 months

Work from office

Work from office

83%
Hybrid

Hybrid

11%

2 days/week from office

5%

Other hybrid work policies

5%

3 days/week from office

1%

Permanent work from home

Permanent work from home

6%

Gender Based Ratings for FastInfo Customer Care Executive

based on 138 reviews
4.5
Rated by 65 Women

Rated 4.5 for Skill Development and 4.4 for Work-Life Balance

women
4.8
Rated by 73 Men

Rated 4.7 for Skill Development and 4.7 for Company Culture

men

Working Days for FastInfo Customer Care Executive

based on 148 reviews
Rotational Shift
61%
Monday to Saturday
32%
Alternate Saturday off
3%
Other
3%
Monday to Friday
1%

Work Timings for FastInfo Customer Care Executive

based on 148 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9am - 6pm)
71%
10%
5%
14% employees reported other strict timings

Shift Timings for FastInfo Customer Care Executive

based on 148 reviews
Day shift
Night shift
97%
3%

Business Travel for FastInfo Customer Care Executive

based on 148 reviews
No travel
65%
Within city
30%
Within country
4%
International travel
1%
FastInfo Customer Care Executive Salary
based on 32 salaries
₹1 L/yr - ₹3 L/yr
23% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
9 total responses
meal
Cafeteria
9 total responses
+1 more benefit
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