Exotel Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Likes

Founders have good intentions and are not greedy people.

Dislikes

They are in problem because product has been comodotized. Margins and revenue is not growing. Founders are in pressure. You can join them but with caution.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Upper management and HR are very toxic

Likes

Work life balance is good

Dislikes

No job security. Anytime management can tell you that you have been laid off. Work culture is bad No respect for employees Management is poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Extremely transparent environment

Dislikes

Extreme work pressure

Work Details

Work policy: If you want you can come to office or be at wfh

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working hours is good in some department.

Dislikes

Management is too poor. No job security, they take work and expel the employee and inform only 3-4 days before.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Almost everything. The culture, the people, the kind of work that you get to do.

Dislikes

Probably the change in overall culture and bureaucracy post merger. I feel our focus has shifted away from Customer.

Work Details

Work policy: It depends on the requirement. Sales team has been asked to report to office daily. Others haven't been asked yet.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.