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Etech Global Services
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Filter reviews by Etech Global Services Operations Team Member Reviews
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1 review found
Operations Team Member in Infocity, Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a very good Culture, I don't feel like I am working with a family here, the colleagues and leaders are very friendly My overall rating would be 4.5, because no one can achieve 5.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Dislikes would be, I am just giving my review here, don't know that could be possible attainable or not, but leaders should know who all are there in their teams, to they should interact with their team members
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive factors within Etech. We definitely have some room to improve and we are working hard to achieve our goal of making Etech a world class place to work. We appreciate everything you do for us to make Etech a great place to work!
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Operations Executive in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a fresher, one can start with this ETech BPO, but its not for those who are highly qualified and looking for growth. You can work to get corporate experience. I liked their pick n drop service. They provide good competitive salary to fresh college graduates.
Dislikes
Internal politics are actually killing there brand image. Religious remarks from managers. Under qualified people are sitting on higher position. No promotions and increments after 1 year. If you know how to make your bosses happy then you may get promotions. They can fire you anytime without any warnings. No job security at all. Nowork life balance. I had to leave this company only because of their illiterate management. Companies are not bad, but it's people make it worse. Not every senior manager is bad. There are few good old people who are very supporting. But you need to make good bond and connect with them....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days:Â Alternate Saturday off (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Customer Service Executive in Gandhinagar
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Minus zero
Dislikes
I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Team Lead in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is the best place to start career. Here you will learn a lot. Leaders here help you mould into the best of you. If you have determination and right attitude/behaviour, growth is definitely possible. They provide cab facility which is one of the best benefits for employees in night shift. It is a complete safe place to work. They take care of security of the process/project and company very seriously....Read More
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Judgement can be there based which not everyone will like. Politics is there but where is it not? Can't think of much reasons to dislike, that is why people stay here for long.
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Team Lead in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Nothing, everything is good.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Operations Associate in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility. Transparency in promotions
- Work-life balance - Good
Dislikes
No regular appraisal No scope of future growth Team leaders are manipulative
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Quality Analyst in Gandhinagar
Full Time
Quality Analyst Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is a very good work culture. All senior manager and director are very supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some people are doing politics in the organisation.
Work Details
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Quality Analyst in Gandhinagar
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment is good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Appraisal is not as expected
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Operations Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture and environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such.
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Team Lead in Vadodara
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning opportunities and work culture. Etech is very lenient organization so they retain majority easily. Good company to work at fresher levels but as you go mid to senior roles better to exit.
Dislikes
Lot of political biases at the topmost level of organization as I have heard. Leadership is selected at the whims of someone sitting at the top level. Lot of preaching happens on servant leadership and career roadmap etc but amongst leadership such things are rare. Below average people have been made directors and managers in India with full support from the US based leaders.
- Salary - Poor
- Promotions - Bad
Work Details
Work policy: Depends
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can reach your superiors without any hesitation, friendly and warm environment which makes you work efficiently and keep you positive all the time. Etech gives the work security to their employees and always be there with them in their good or bad times.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
When you start enjoying your work, you don’t find any faults and work dedicatedly.
Work Details
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Other Etech Global Services Reviews
Growth Marketing Manager in Vadodara
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Amazing culture. - Best leaders and leadership development training to create a strong future bench. - Etech invests in you by supporting you in upskilling through training. - Tuition-Free Reimbursement - Amazing infrastructure
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- If you have a negative attitude, Etech is not the place for you.
Work Details
Work policy: Whenever required
Work days:Â Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Manager - CRM in Ahmedabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There's nothing to like about it.. worst management, full of double standards
Dislikes
There is nothing to like about etech... They don't give you appraisal.. even if you are falling for full 11percent slab, i was told that you will not get full 11 pct and only 4 pct increment will be given . Worst management.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Employer’s Response
Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Senior Business Analyst in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management are supportive most of the times. Flexibility of working from home or office. Nice offices.
- Job security - Good
- Work-life balance - Good
Dislikes
No regular increments. Lack of clarity on growth path. Employees are not heard properly and decisions are taken without considering general sentiment of the employees.
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: Flexible
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Online Chat Representative in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything except behaviour of some Generation G employees who never know how to behave with other employees..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
NA
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Customer experience Executive in Gandhinagar
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Pay Compensation Work culture is supportive Great place to start
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotions and Increment should be incremental No WFH
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Assistant Manager in Gandhinagar
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture is amazing. The company has grown organically and have served the best of the companies. Their range of clients are large.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Social Media Specialist in Gandhinagar
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People you work with and Office Culture, Growth Opportunities,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Lead Engineer in Ahmedabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance and regular Reward and Recognition activities
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Bad appraisal criteria
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Trainer in Gandhinagar
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is amazing and people are very supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Night shift and sometimes cafeteria.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Operations Specialist in Vadodara
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and Insensitive part!
- Salary - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Job security!
- Job security - Poor
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
- HQ - Nacogdoches, Texas, United States (USA)
- BPO
- 1k-5k Employees (India)
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AmbitionBox has 1 Etech Global Services review submitted by Etech Global Services employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Etech Global Services is the right company for you. ... 100% of employees reported the working days at Etech Global Services as Rotational Shift. 100% employees reported the work timings at Etech Global Services as Flexible timing. Read more- Home >
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