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Customer Service Associate interview
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Essencea Infoserv's Customer Success, Service & Operations Department
Is Essencea Infoserv's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 4 employee reviews, it's clear that most employees have a below average experience working at Essencea Infoserv's Customer Success, Service & Operations Department. Skill development holds the highest rating at 2.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Essencea Infoserv's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Essencea Infoserv's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.3 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Essencea Infoserv's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How is the work culture at Essencea Infoserv's Customer Success, Service & Operations Department?
Work culture at Essencea Infoserv's Customer Success, Service & Operations Department is rated 2.5 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How is the job security at Essencea Infoserv's Customer Success, Service & Operations Department?
Based on 4 reviews on AmbitionBox, Essencea Infoserv's Customer Success, Service & Operations Department employees rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Essencea Infoserv's Customer Success, Service & Operations Department. To read reviews about job security at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How do I get a job at Essencea Infoserv's Customer Success, Service & Operations Department?
To get a job at Essencea Infoserv's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Essencea Infoserv interview questions and practice your responses to prepare thoroughly.
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Work Policy at Essencea Infoserv Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 13 reviews in last 6 months
Permanent work from home
100%
Gender Based Ratings at Essencea Infoserv Customer Success, Service & Operations Department
based on 63 reviews
Rated by 21
Women
Rated by 42
Men
Working Days at Essencea Infoserv Customer Success, Service & Operations Department
based on 63 reviews
Rotational Shift
72%
Monday to Saturday
21%
Other
7%
Work Timings at Essencea Infoserv Customer Success, Service & Operations Department
based on 63 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10am - 7pm)
30%
10%
7%
53% employees reported other strict timings
Shift Timings at Essencea Infoserv Customer Success, Service & Operations Department
based on 63 reviews
Day shift
Night shift
89%
11%
Business Travel at Essencea Infoserv Customer Success, Service & Operations Department
based on 63 reviews
No travel
87%
Within city
11%
Within country
2%
|
Customer Support Executive
19
salaries
|  ₹1.3 L/yr - ₹3.1 L/yr |
|
Customer Support Associate
14
salaries
| ₹1.4 L/yr - ₹2 L/yr |
|
Customer Care Executive
9
salaries
| ₹1.1 L/yr - ₹2.1 L/yr |
|
Customer Service Executive
9
salaries
| ₹1.6 L/yr - ₹2.5 L/yr |
|
Sales Associate
4
salaries
| ₹2.8 L/yr - ₹3.5 L/yr |
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