Epicenter Technologies Customer Service Executive Reviews
based on 8 reviews
Updated 22 Oct, 2023
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.2
Skill development
3.1
Company culture
3.0
Work-Life balance
2.9
Salary & Benefits
2.8
Work Satisfaction
2.8
Job Security
2.5
Promotions/Appraisal
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Epicenter Technologies Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
for
"appraisal"
Return to all reviews
Customer Service Executive in
Mira Bhayandar
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2023
Likes
A lot of work pressure and ot without salary increment
Dislikes
No holiday on bank holiday and Sunday working
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2022
Likes
The atmosphere and work surroundings and there is no sir mam rule...
Dislikes
Appraisals are very se tough.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mira Bhayandar
Collection Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Would surely refer someone
Dislikes
I hope the pay was better. Didn't see an increment since two years. No growth.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2021
Likes
Good for statrters
Dislikes
No increment for last 2.7 years
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2021
Likes
Work life balance
Dislikes
No promotion or appraisal
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Mira Bhayandar
Upstox process customer service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Fast joining process and location
Dislikes
Here is no appraisal and job security
Work Details
Average and little bit stressfull
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive
Ipru Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Sep 2019
Likes
Job security is not there and talking about appraisal so it is like that you work hard then too they will not give you any kind of appraisal they will give to whom who is not deserving. Epicenter is good but just some process need to be alter.
Dislikes
Same as above i don't think i like my process so i didn't find anything good in epicenter.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
Epicenter Technologies.
Customer Service Executive
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2018
Likes
Salary appraisal enviornment trainers career growth
Dislikes
Partiality in growth
Work Details
Enjoyed my job no hectic cooperate teamleaders
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Epicenter Technologies's Customer Service Executives
Is Epicenter Technologies a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 8 employee reviews, it's clear that most customer service executives have an average experience working at Epicenter Technologies. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Epicenter Technologies pay their Customer Service Executives well?
According to AmbitionBox reviews, Epicenter Technologies customer service executives rate their salary and benefits at 2.9 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer service executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer service executives, click here.
How is the work culture at Epicenter Technologies for Customer Service Executives?
Work culture at Epicenter Technologies for customer service executives is rated 3.1 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Epicenter Technologies for customer service executives, click here.
How is the job security at Epicenter Technologies for Customer Service Executives?
Based on 8 reviews on AmbitionBox, Epicenter Technologies's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies. To read reviews about job security at Epicenter Technologies for customer service executives, click here.
Tell us how to improve this page.
Epicenter Technologies Customer Service Executive Reviews by Locations