Encore Capital Group Accounts Manager Reviews

Likes

I like the work environment of Encore

Dislikes

No increment after working for a year

Likes

LGBTQ friendly environment, fun Friday's, meals

Dislikes

Group manager changes whenever you move to upper workgroup

Likes

Everything……

Dislikes

Nothing bad in encore i like everything

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice work environment

Dislikes

Poor job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture here is amazing

Dislikes

I don’t dislike anything.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Love the environment

Dislikes

Noting till now if any will give the feedback

Likes

Employee centric company

Dislikes

Nothing that I can think of

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Diversity

Dislikes

Recently changing policies not in favour of the AM’S

Work Details

Work days: Rotational Shift

Likes

Less work pressure,and familiar

Dislikes

Less hike, less salary

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There's nothing good about this organisation

Dislikes

My experience at this company has been nothing short of distressing. I was expected to handle an excessive workload of 300-400 calls per day on a rotational shift basis, leaving me with no respite. When I experienced migraines, my manager's response was shockingly insensitive, suggesting that I should consider it a "habit" and continue taking calls while medicating. When I requested a transfer to a backend process, citing my genuine health concerns, I was met with a punitive approach. They asked me to wait for a month without pay and then pressured me to either resign or return to the calling role. This situation left me in a financial predicament, but I refused to compromise my health for a meager salary of 28k bucks. It's disheartening when a company values its employees' well-being so little. My message to my manager is simple: Please stop prioritizing your personal agenda over the well-being of employees. When an employee provides genuine documentation related to their health issues, especially in a captive unit, it should be a clear signal to prioritize their health and well-being by shifting them to a more suitable role, such as the backend team. It's essential to consider the needs of employees and act in their best interests....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment was good and HR was very supportive.

Dislikes

In the training room there was partiality with other employee, which was not good, trainer was helping other people, however some people was not getting help.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

Company is situated very far.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.