Dhani Loans and Services Customer Care Officer Reviews
based on 25 reviews
Updated 20 Sep, 2023
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.4
Company culture
3.4
Skill development
3.4
Salary & Benefits
3.3
Work-Life balance
3.2
Work Satisfaction
2.7
Promotions/Appraisal
2.4
Job Security
Dhani Loans and Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Dhani Loans and Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Dhani Loans and Services Customer Care Officer Reviews
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25 reviews found
Sort by:
Popular
Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2022
Likes
Total worst company I'll never suggest to join. They can terminate you any time without any reason or notice basically dhani application is worst app that's all
Please don't join there.
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida
Full Time
·
Credit Card Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2022
Likes
Salesand learn new things
Dislikes
Poor team work
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida
Full Time
·
Sales & Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2022
Likes
Overall all good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Call Center Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
I had worked here for more than a year but this company really blacklisted company, company don't have care about customer, really worst. Please don't join this company as a experienced or fresher.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Officer in
Noida
Full Time
·
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2021
Likes
Company hi bekar hai
Dislikes
Bahiyaad
Work Details
Work days: Monday to Saturday
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
Dhani Loans and Services.
Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
gurgaon Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2022
Likes
total experience was very good in indiabulls company
Dislikes
compensation is decent but growth is slow . the work pressure is very high sometime
Work Details
it will be a great learning experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Good environment, salary on time , seniors are supportive
Dislikes
No any increment after 15 months
Work Details
I learnt alot and a great experience over there
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Personal Loan Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2022
Likes
Nice company to work with, got to learn so many things in the company, work environment was good, colleagues are very helpful, good infrastructure, very nice cafeteria to sit in and having a different game session also but no time to play.
Dislikes
Toilets were uncleaned
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Work culture is good and there is no job security company policy is good.
Dislikes
I dislike work culture and also management .Thre is a lot of politics.
Work Details
The Job is quite interesting! I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2022
Likes
There is only one thing is good that is cleaning.
Dislikes
My experience is very bad with dhani there is fraud only with customers..and seniors had no experience..they don't know how to talk with employees They force us to do fraud with customers that's why I left this job ..I don't want to do job with dhani in my entire future. I am very disappointed with dhani loans and services.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida sector 65
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2022
Likes
The office environment is great. Well discplined management. Salary is always on time never even a day late.
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Customer Care Officer in
Gurgaon / Gurugram
Sells Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
NON NON NON NON
Dislikes
NON NA NA ANA ANA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Contact Center Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 15 Apr 2022
Likes
Over all is good but there job is not secure, now it's going to rambdown
Dislikes
Job is not secure, and there is lot of politics about appraisal
Work Details
Only salary on time we getting, job timing is good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
All managers and team leaders are very helpful.
Dislikes
I dislike only one thing is that something they take extra time.
Work Details
It was amazing
Work days: Monday to Friday
(Strict Timings)
Customer Care Officer (working remotely)
Full Time
·
Digital Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2022
Likes
good work place
Dislikes
no any option for any reject of customer id
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida
Chat Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2022
Likes
No
Dislikes
I don't want to work in indiabulls
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Noida sector 65
Sales officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2022
Likes
Good environment and good senior behaviour
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Officer in
Ahemdabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2023
Likes
I like salary benifit of dhani lones and service pvt ltd.
Dislikes
Dhani lones and service pvt don't have any job security.
People also ask about Dhani Loans and Services's Customer Care Officers
Is Dhani Loans and Services a good place to work for Customer Care Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 25 employee reviews, it's clear that most customer care officers have an average experience working at Dhani Loans and Services. Company culture holds the highest rating at 3.4, while job security is rated the lowest amongst all factors at 2.4. Read reviews about company culture and job security on AmbitionBox.
Does Dhani Loans and Services pay their Customer Care Officers well?
According to AmbitionBox reviews, Dhani Loans and Services customer care officers rate their salary and benefits at 3.4 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dhani Loans and Services's customer care officers salaries here and to read reviews specifically about salary and benefits at Dhani Loans and Services for customer care officers, click here.
How is the work culture at Dhani Loans and Services for Customer Care Officers?
Work culture at Dhani Loans and Services for customer care officers is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Dhani Loans and Services for customer care officers, click here.
How is the job security at Dhani Loans and Services for Customer Care Officers?
Based on 25 reviews on AmbitionBox, Dhani Loans and Services's customer care officers rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Dhani Loans and Services. To read reviews about job security at Dhani Loans and Services for customer care officers, click here.
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