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Dhani Loans and Services

Compare

based on 1.6k Reviews

Filter reviews by

Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram Reviews

based on 14 reviews

Updated 29 Jun, 2022

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.2

Company culture

3.2

Work-Life balance

2.8

Work Satisfaction

2.7

Salary & Benefits

2.7

Promotions/Appraisal

2.3

Job Security

14 reviews found

Sort by: Popular

Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Apr 2022

Likes

Total worst company I'll never suggest to join. They can terminate you any time without any reason or notice basically dhani application is worst app that's all Please don't join there.

Dislikes

Worst company

Work Details

Totally worst

Work timings: Strict Timings

Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Call Center Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Jun 2022

Likes

I had worked here for more than a year but this company really blacklisted company, company don't have care about customer, really worst. Please don't join this company as a experienced or fresher.

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Officer in Gurgaon / Gurugram

Full Time

·

gurgaon Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 26 Apr 2022

Likes

total experience was very good in indiabulls company

Dislikes

compensation is decent but growth is slow . the work pressure is very high sometime

Work Details

it will be a great learning experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Customer care officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 06 Feb 2021

Likes

Good environment, salary on time , seniors are supportive

Dislikes

No any increment after 15 months

Work Details

I learnt alot and a great experience over there

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Personal Loan Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 15 May 2022

Likes

Nice company to work with, got to learn so many things in the company, work environment was good, colleagues are very helpful, good infrastructure, very nice cafeteria to sit in and having a different game session also but no time to play.

Dislikes

Toilets were uncleaned

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 26 May 2022

Likes

Work culture is good and there is no job security company policy is good.

Dislikes

I dislike work culture and also management .Thre is a lot of politics.

Work Details

The Job is quite interesting! I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

Sells Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 29 Jun 2022

Likes

NON NON NON NON

Dislikes

NON NA NA ANA ANA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Dhani Loans and Services.

Customer Care Officer in Gurgaon / Gurugram

Contact Center Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 15 Apr 2022

Likes

Over all is good but there job is not secure, now it's going to rambdown

Dislikes

Job is not secure, and there is lot of politics about appraisal

Work Details

Only salary on time we getting, job timing is good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Care Officer in Gurgaon / Gurugram

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2022

Likes

All managers and team leaders are very helpful.

Dislikes

I dislike only one thing is that something they take extra time.

Work Details

It was amazing

Work days: Monday to Friday (Strict Timings)

Customer Care Officer in Gurgaon / Gurugram

Customer Care Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Oct 2021

Likes

Nothing

Dislikes

HR team is poor management. Last 1 month I am sending the mail regarding experience letter

Work Details

Work timings: Flexible Timings

Customer Care Officer in Gurgaon / Gurugram

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 25 Apr 2021

Likes

Good environment, company policy is good

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Oct 2020

Likes

No comment

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

cco Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 31 Jan 2020

Likes

There is lots of good thinks to learn as per my knowledge 8months is enough according to post. And culture is good people surrounding were good. My background is electronic engg. that's why I switched my job thank you for everything, they provide medical benefit to every employees.

Dislikes

need to improve in their services whom they are going to provide, customer were not happy with company,

Work Details

We connect peoples on call and provide them loan who visit our app I.e. Dhani app. Whatever the customer face issue while processing we tell them how to do.

Work timings: Strict Timings

Customer Care Officer in Gurgaon / Gurugram

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Jul 2020

Likes

My best experience for INDIABULLS

Dislikes

I like it INDIABULLS

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Good experience

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Dhani Loans and Services Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Dhani Loans and Services reviews submitted by Dhani Loans and Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dhani Loans and Services is the right company for...Read more

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Dhani Loans and Services Reviews >
Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram Reviews

Gender Based Ratings for Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram

based on 12 reviews

Rated 4.7 for Work-Life Balance and 4.7 for Company Culture

Rated 2.4 for Skill Development and 2.2 for Salary & Benefits

Working Days for Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram

based on 14 reviews

Rotational Shift

60%

Monday to Friday

20%

Monday to Saturday

10%

Alternate Saturday off

10%

Work Timings for Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram

based on 14 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9.30am - 6.30pm)

57%

26%

9%

8% employees reported other strict timings

Shift Timings for Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram

based on 14 reviews

Day shift

100%

Business Travel for Dhani Loans and Services Customer Care Officer Gurgaon / Gurugram

based on 14 reviews

No travel

89%

Within city

11%

Dhani Loans and Services Customer Care Officer Salaries in Gurgaon / Gurugram

based on 60 salaries

₹2 L/yr - ₹3.5 L/yr

7% more than the average Customer Care Officer Salary in India

View more details

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