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Xiaomi

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based on 1.2k Reviews

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Xiaomi Customer Care Officer Reviews

Updated 7 Mar, 2025

Overall Rating

4.9/5

based on 14 reviews

Rating distribution

5

12 (85.7%)

4

2 (14.3%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.9

Work-life balance

4.7

Salary

4.7

Skill development

4.5

Company culture

4.5

Job security

4.5

Promotions

4.4

Work satisfaction

What employees say about Xiaomi?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

91% employees reported

Flexible timing

67% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

6 reviews

5.0

Rated by Men

3 reviews

Xiaomi is rated 4.9 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Xiaomi is rated 4.9 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Care Officer in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

Customer Care Officer in Visakhapatnam

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

Good service center work to her

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No words

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Xiaomi

View All

a cluster manager

Here i am having 12 Years of Sales experience and till now i am in 9LPA fixed and 1.5LPA as Variable. I feel the brand is not paying me fairly. So what i need to do next ? (Now i am working here for last 2 years )

What i need to do next ?

Change the company

Stayhere and wait for hike

0 participant . poll closed

Got a question about Xiaomi?

Ask anonymously on communities.

Customer Care Officer in Surat

Full Time

·

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2022

Likes

Daily new learning lessons

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

All is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Chhawni bazar Bahraich

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Oct 2023

Likes

Mi service is very good nd very fast

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

PFI timing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Officer in Walajapet

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2022

Likes

Good support

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that

Work Details

Work days: Monday to Saturday (Flexible Timings)

Read Xiaomi Reviews based on similar designations

4.1

Sales Executive

(84)

3.8

Team Lead

(15)

3.6

Sales Manager

(11)

4.5

Sales Officer

(7)

4.8

Service Engineer

(7)

Customer Care Officer in Prayagraj / Allahabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

Gain knowledge about mobile issues

Skill development - Excellent
Work-life balance - Excellent

Dislikes

Customers fault occurred again and again. Xiaomi made products are faulty products.

Promotions - Poor
Work satisfaction - Poor

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Bahadurgarh

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2021

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Xiaomi.

Customer Care Officer in Dadar

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2021

Likes

Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Employee salary and there is a lots of politics

Work Details

Best life

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Discover interview dos and don'ts from real experiences

Customer Care Officer in Gurgaon / Gurugram

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Sep 2019

Likes

Resolve the problems of xiaomi customers

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, but i want to do work with direct xiaomi not a third party

Work Details

Cco

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Customer Care Officer in Purnea, katihar

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very very good

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Officer

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2019

Likes

Thanks for this beautiful movement

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Customer Care Officer in Patna

Cco Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2019

Likes

Team work andgood behavior

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No promotion

Work Details

Exiting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Officer in Bangalore / Bengaluru

Service center Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Feb 2020

Likes

Nothing

Dislikes

Nothing

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Nothing

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Care Officer in Nashik

cco Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2020

Likes

Skill development - Good
Work-life balance - Good

Dislikes

Salary - Poor
Job security - Poor

Overall Rating

Good

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HQ - Haidian District, Beijing, China
Consumer Electronics & Appliances
1k-5k Employees (India)
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Xiaomi Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Xiaomi reviews submitted by Xiaomi employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Xiaomi is the right company for you. 91% of employees reported the working ...days at Xiaomi as Monday to Saturday. 67% employees reported the work timings at Xiaomi as Flexible timing. Read more

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Xiaomi Customer Care Officer Reviews

Xiaomi Office Photos

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Xiaomi Customer Care Officer Salary

based on 10 salaries

₹1.1 L/yr - ₹2 L/yr

36% less than the average Customer Care Officer Salary in India

View more details

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