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4.1

based on 3.6k Reviews

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Dell Senior Technical Support Technician Reviews

based on 17 reviews
Updated 27 Dec, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.6

Salary & Benefits

4.6

Company culture

4.4

Job Security

4.3

Work-Life balance

4.2

Work Satisfaction

4.1

Promotions/Appraisal

4.1

Skill development

Top Mentions in Dell Senior Technical Support Technician Reviews

17 reviews found

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Top Dell Senior Technical Support Technician Interview Questions

Q1. What are troubleshooting steps you follow if a printer ... read more
View answer (1)
Q2. What troubleshooting will you do if your laptop slows d ... read more
View answer (1)
Q3. What is BIOS? What is its funtionality
View answer (1)
Q4. What is BIOS and Explain about it
View answer (1)
Q5. Are you okay with Hybrid work Model
View answer (1)
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People also ask about Dell's Senior Technical Support Technicians

Is Dell a good place to work for Senior Technical Support Technicians?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 17 employee reviews, it's clear that most senior technical support technicians have a positive experience working at Dell. Salary & Benefits holds the highest rating at 4.6, while skill development is rated the lowest amongst all factors at 4.1. Read reviews about salary & benefits and skill development on AmbitionBox.
Does Dell pay their Senior Technical Support Technicians well?
According to AmbitionBox reviews, Dell senior technical support technicians rate their salary and benefits at 4.6 out of 5, based on 17 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Dell is generally seen as a place that values and rewards its workforce fairly. You can know more about Dell's senior technical support technicians salaries here and to read reviews specifically about salary and benefits at Dell for senior technical support technicians, click here.
How is the work culture at Dell for Senior Technical Support Technicians?
Work culture at Dell for senior technical support technicians is rated 4.6 out of 5 by 17 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Dell. To read reviews specifically about work culture at Dell for senior technical support technicians, click here.
How is the job security at Dell for Senior Technical Support Technicians?
Based on 17 reviews on AmbitionBox, Dell's senior technical support technicians rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Dell, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Dell for senior technical support technicians, click here.

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Gender Based Ratings for Dell Senior Technical Support Technician

based on 16 reviews
4.7
Rated by 3 Women

Rated 4.7 for Work-Life Balance and 4.7 for Company Culture

women
4.5
Rated by 13 Men

Rated 4.6 for Salary & Benefits and 4.5 for Company Culture

men

Working Days for Dell Senior Technical Support Technician

based on 17 reviews
Rotational Shift
64%
Monday to Friday
36%

Work Timings for Dell Senior Technical Support Technician

based on 17 reviews
Flexible timing
Strict (9.30pm - 6.30am)
Strict (10.30pm - 7.30am)
47%
9%
9%
35% employees reported other strict timings

Shift Timings for Dell Senior Technical Support Technician

based on 17 reviews
Day shift
Night shift
67%
33%

Business Travel for Dell Senior Technical Support Technician

based on 17 reviews
No travel
100%
Dell Senior Technical Support Technician Salary
based on 80 salaries
₹4.4 L/yr - ₹7.6 L/yr
8% more than the average Senior Technical Support Technician Salary in India
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