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Datamatics Financial Services

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based on 99 Reviews

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Datamatics Financial Services Customer Service Associate Reviews

Updated 20 Jun, 2021

Overall Rating

4.6/5

based on 9 reviews

Rating distribution

5

6 (66.7%)

4

2 (22.2%)

3

0 (0%)

2

1 (11.1%)

1

0 (0%)

Category Ratings

4.7

Company culture

4.6

Job security

4.6

Work satisfaction

4.4

Salary

4.3

Work-life balance

3.6

Skill development

2.9

Promotions

What employees say about Datamatics Financial Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

58% employees reported

Flexible timing

56% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.7

Rated by Men

6 reviews

Datamatics Financial Services is rated 4.6 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisf ... Read more

Datamatics Financial Services is rated 4.6 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Datamatics Financial Services Customer Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Associate

BSH Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2019

Likes

I have joined there as a customer service associate but as per looking to my performance they have pramoted me to looking a new process and handling new process anf it was a Aus process (backend)

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is to low in datamatics i use to work for international process but my salary they was providing me was 10000/-.

Salary - Poor

Work Details

I was working there in a BSH PROCESS And i was working on the Australian data it was pilot batch where was only 2 member in this pilot batch but as per the work i was not getting paid as per international process .

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 May 2018

Likes

Enjoyed working with team mates and managers found them very helpful... work environment is also awsome

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Over all was good... but a little difficult to manage between work-life balance... and should atleast have nodal transport available from station

Work Details

Worked as a CSA in voice 2 years back... policies were a bit strict... found a good trust and relation with everyone

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2019

Likes

Very good organisation till date lovly place lovly environment good salary on time salary only growth is very slow very very slow rest all awesome

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2019

Likes

Working environment is awsm.. best to work in such company. Hr are very supportive

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

I was working in IndusInd bank process

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2019

Likes

Salary on time good working environment awesome company still i miss that company

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Awesome very nice company

Work Details

Very good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Customer Service Associate Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 May 2018

Likes

Team Mates Are Co-operative Training Is Good At Datamatics Working Environment Is also Awesome Appraisal It Takes Time

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing About The Company But There Are Work Pressure So U Have To Handle It

Work Details

Work timings: Flexible Timings

Customer Service Associate

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2020

Likes

Overall Great Experience With Datamatics & loved to work with datamatics & if I get chance then I will work again in datamatics

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike & overall great experience with datamatics

Work Details

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Datamatics Financial Services.

Customer Service Associate in Mumbai

Misc Andheri Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 04 Mar 2019

Likes

Nothing very bad company and manager and team leader...

Dislikes

Everything...

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Boring...

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Mumbai

Adlabs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2021

Likes

It's like a family ,HR , MANAGER all are very supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

View All

Salary Discussions, Hike & Promotions

TCS or Capgemini

I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA

Got a question about Datamatics Financial Services?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Analyst

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2018

Likes

Good place.. Good for sales oriented people.. Can't think of career growth though.. Shift timings are good for people seeking a balance in work n personal life.

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Won't say dislike.. But needs to be more employee centric

Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2018

Likes

Salary comes on time.

Dislikes

Except above, there is nothing special about this company. Managers and TL's will make your life hell. Recommended only for those who has nothing to do in life or those who are good in asslicking.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It's worst experience in my entire career.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2019

Likes

job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday

Customer Service Representative in Mumbai

Like to witheld Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Sep 2018

Likes

Nothing all hr manager do partailty

Dislikes

Useless manager

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

So brutal

Work timings: Strict Timings

Customer Care Executive

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2019

Likes

Great work on datamatics Financial Services

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing for me

Work Details

Work days: Monday to Saturday (Flexible Timings)

Team Lead

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2018

Likes

Empolyee relation

Skill development - Good

Dislikes

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Customer Service Executive in Mumbai

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Sep 2019

Likes

Good experience

Dislikes

Could not think of any

Other Datamatics Financial Services Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Accountant in Mumbai

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2023

Likes

Very bad experience

Dislikes

Undue pressure with bad management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Research Analyst in Mumbai

Full Time

·

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 May 2022

Likes

Work environment is good, manger and team leader is very supportive,

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less salary, career growth is very slow, and people working in same position but salary is different.

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Research Analyst in Mumbai Suburban

Full Time

·

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2022

Likes

None.

Dislikes

Been working for 3 years without a simple appreciation or salary increment, work balance is tough to survive, no appreciation rewards for better work done, work from home rules dont even make sence, wont really suggest anyone to join this company.

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Senior HR Executive in Mumbai Suburban

Full Time

·

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Jun 2022

Likes

Salary on time

Skill development - Good
Job security - Good

Dislikes

Salary is too low but work is expected too much

Salary - Poor
Work-life balance - Poor

Work Details

Balanced at times and not when needed but that's managable

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Research Associate in Mumbai

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2022

Likes

Job security is there but salary hike is not good for researcher.

Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

Career growth is slow.

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Accounts Executive in Mumbai

Full Time

·

Finance & Accounts Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2022

Likes

location

Dislikes

There is nothing i can lie

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Business Development Executive in Mumbai

Full Time

·

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2023

Likes

Beat place to work, gets lot of learning opportunities and mentors just not help you with solutions but one will get valid reasoning for ever action taken.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

It’s common thing with most of the companies is the cafeteria need to be upgraded.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Team Lead Operations in Mumbai Suburban

Full Time

·

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2022

Likes

Teammates are supportive, flexible hrs

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Carrier growth is slow

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant General Manager in Mumbai

Full Time

·

Research Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 25 May 2019

Likes

My Team

Work-life balance - Good

Dislikes

Employee management

Salary - Poor
Skill development - Poor
Job security - Poor
Company culture - Bad

Work Details

The company was barely able to manage the basics for its employee. From rest room to Cafeteria everything was ignored. No benefits and perks for employees were taken into consideration. Remuneration was very poor and expectations were very high.

Work days: Alternate Saturday off (Strict Timings)

Officer in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2025

Likes

Work-life balance - Good

Overall Rating

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More about working at Datamatics Financial Services

HQ - Mumbai, India
IT Services & Consulting
1k-5k Employees (India)
Financial Services

People also ask about Datamatics Financial Services's Customer Service Associates

How is Datamatics Financial Services to work for?

Datamatics Financial Services is rated 4.6 out of 5, based on 9 reviews by employees on AmbitionBox. Datamatics Financial Services is known for Company culture which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Datamatics Financial Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Datamatics Financial Services?

According to AmbitionBox ratings, Datamatics Financial Services employees rate its salary and benefits as 4.4 out of 5. You can know more about Datamatics Financial Services Salaries at AmbitionBox

How is the work culture at Datamatics Financial Services?

Work culture is rated 4.7 at Datamatics Financial Services by 9 employees. While job security is rated 4.6 and work-life balance is rated 4.3 at Datamatics Financial Services. Read detailed reviews by employees of Datamatics Financial Services on AmbitionBox.

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Datamatics Financial Services Customer Service Associate Reviews by Locations

Datamatics Financial Services Customer Service Associate Mumbai Reviews

Datamatics Financial Services Reviews by Designations

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Datamatics Financial Services Research Analyst Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Datamatics Financial Services reviews submitted by Datamatics Financial Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Datamatics Financial Services is the rig...ht company for you. 58% of employees reported the working days at Datamatics Financial Services as Monday to Saturday. 56% employees reported the work timings at Datamatics Financial Services as Flexible timing. Read more

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Datamatics Financial Services Customer Service Associate Reviews

Employee Benefits for Datamatics Financial Services Customer Service Associate

Health insurance

2 total responses

Job/Soft skill training

3 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

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