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based on 2.3k Reviews

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Croma Customer Success, Service & Operations Department Reviews

based on 420 reviews
Updated 17 Jan, 2025

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.9

Skill development

3.7

Work-Life balance

3.7

Company culture

3.6

Salary & Benefits

3.6

Work Satisfaction

3.3

Promotions/Appraisal

Explore Reviews by Department

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4.0
 • 429 Reviews
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4.0
 • 215 Reviews
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 • 122 Reviews
4.2
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Top Croma Interview Questions

Q1. Process of vendor onboarding and vendor management.
Q2. What is employee sales targets

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Q4. How was the store atmosphere?
Q5. What is fixed assets and variable assets?
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People also ask about Croma's Customer Success, Service & Operations Department

Is Croma's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 420 employee reviews, it's clear that most employees have an average experience working at Croma's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Croma's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Croma's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 420 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Croma's Customer Success, Service & Operations Department, click here.
How is the work culture at Croma's Customer Success, Service & Operations Department?
Work culture at Croma's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 420 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Croma's Customer Success, Service & Operations Department, click here.
How is the job security at Croma's Customer Success, Service & Operations Department?
Based on 420 reviews on AmbitionBox, Croma's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Croma's Customer Success, Service & Operations Department, click here.
Is work from home available at Croma's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of Croma's Customer Success, Service & Operations Department employees work from home permanently, 86% work from the office, and 10% follow a hybrid model, based on 69 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Croma's Customer Success, Service & Operations Department, click here.
How do I get a job at Croma's Customer Success, Service & Operations Department?
To get a job at Croma's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Croma interview questions and practice your responses to prepare thoroughly.

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Work Policy at Croma Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 69 reviews in last 6 months

Work from office

Work from office

86%
Hybrid

Hybrid

10%

2 days/week from office

5%

Other hybrid work policies

4%

3 days/week from office

1%

Permanent work from home

Permanent work from home

4%
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Gender Based Ratings at Croma Customer Success, Service & Operations Department

based on 411 reviews
4.0
Rated by 54 Women

Rated 3.9 for Job Security and 3.6 for Skill Development

women
3.9
Rated by 357 Men

Rated 3.9 for Job Security and 3.9 for Skill Development

men

Working Days at Croma Customer Success, Service & Operations Department

based on 421 reviews
Rotational Shift
34%
Monday to Saturday
21%
Other
19%
Monday to Friday
16%
Alternate Saturday off
10%

Work Timings at Croma Customer Success, Service & Operations Department

based on 421 reviews
Flexible timing
Strict (10am - 7pm)
Strict (12.30pm - 9.30pm)
55%
8%
4%
33% employees reported other strict timings

Shift Timings at Croma Customer Success, Service & Operations Department

based on 421 reviews
Day shift
Night shift
98%
2%

Business Travel at Croma Customer Success, Service & Operations Department

based on 421 reviews
No travel
53%
Within city
30%
Within country
13%
International travel
4%
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