AmbitionBox
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Credence Resource Management
based on 609 Reviews
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Full Time
Business Process Quality Department
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Challenging work environment
Work culture Attitude towards work Not being open for a good change
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Voice / Blended Department
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Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Best
Many more opportunities yet to come
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
RCM Department
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They don't remove employees
Its a Titanic..it will sink
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Best environment for work. Best place to learn
Nothing to dislike
Work days: Monday to Friday (Strict Timings)
Full Time
Voice / Blended Department
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Overalls good organization
Nothing as such
Full Time
Quality Assurance Department
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Nothing to like about this company
No proper management No proper communication Not employee centric Always focused on revenue generation No quantity work Nothing for support staff No allowance for extra work
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nothing to like about credence
Toxic management,i would suggest not to join credence.. team leader like saleema begum she so unprofessional person she a lady with no experience and she say i bring tiffin to everyone so management is under my finger with my soft any innocent talk no buddy can do anything to me AM like Shafat Parmar he take drug on duty no buddy say anything to him and ER like Preeti Singh and there is alots nepotism in this company and management support them..so please don't join..i have face mental health issues...Read More
Full Time
Business Process Quality Department
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In pandemic many companies fired their staff but Credence did not infact credence also gave appraisals to everyone.Working at credence is like u don't have to be insecure about your job
Nothing as such as now
Work life is balanced at Credence
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Non Voice Department
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Company needs to restructure many things for RCM vertical
Almost everything
Excruciating
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Process Quality Department
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Nothing
Favouritism is the worst part hear
Work days: Monday to Friday (Flexible Timings)
Full Time
Voice / Blended Department
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Nothing it's waste management
Stupid hr management espically hr called Pradum gupta doest even have incoming call facility and ask people to wait for his call, Guys i being from hyd simply wasted my time after getting selected to join, finally today saying as per the client requirement the kept hold for SME candidate, i lost the opportunity which I had in had with the other company becoz of hr Pradum delay, i tried calling him however he will not have the incoming facility, i request everyone please don't trust this company. It's just for market advertisement they took interviews. Also the consultancy people are tied up with them the hr is Ashish do not trust him...Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing here can be liked.
This is the worst place one can ever come across their career to work with. They always will be after you to join as soon as possible even if you are a relocation case and you need your time to join. First they will say that they also provide 7 days stay for the relocation cases but they never give. They do not even provide meal forone time. They have their own bloody design map for cab facilities. Even if you are located within 5 km radius to the company and your area does not falls under their design, they will never provide you cab facility. Also they will say that you have saturday and sunday fixed off while joining but once you join, then you will come to know that you have alternate Saturday's off. Also if you take cab facility then as per their requirements they will extend your drop till 6-7 in the morning which is again unpaid extra working hours....Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Only cab facility
The management and hr are so ridiculous bcz they do what they want to do with employees and even if u want to survive ur notice period they ll tell u to resign one day they dnt understand people situation and always miscomunicate
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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If you are lucky, you may get promoted very quickly. You should be very good bond with your supervisor and above.
Management is not stable. Without thinking they take decisions. Management think entire world run on their wish.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Research & Development - Other Department
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Good peer Group ,
No promotions and nothing to Learn , as the knowledge you gain will not be applicable in any other industry ,Bad Management takes away all the money gotten from client for Team events , careless about employees , bad salary structure . same with HR and Finance Team
Full Time
Non Voice Department
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Working in Credence is really a good opportunity. You will have lots of opportunities regarding your skill upgradation and career growth. HR policies are good, beneficial and are strictly followed. You have free transport and door step pickup and drop. Credence is continuously growing company with lots of clients. Every department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good....Read More
As this is US based process you may have only US holidays. Working benefits depends on every department individually.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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They will pay you good with
With lot of pressure, stress & lot of emotional drama if you have good people around you the people who are good to you the management will act like school teacher they will change your seats talk to your friends inform them not to trust you such things happen here
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Cab facility
Very poor management skills, lot of work pressure, No professional behaviour and manner from the upper management. They love to discuss personal life's of employees infront of everyone, loves gossips, lack of training, salary is not as per market standards.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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If ur good with your communication skills be definite that you can be a champ amongst the agent
This place was a hell hole.. They never paid the incentives promised. Quality department was the biggest bigots I came across in the bpo industry. Things were made much worse my the incompetent managers. Such a pathetic place where toxic idiots reside.
Full Time
Finance Department
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Work Life Balance is well so far & also pays well for Ops. But if we talked about support they get treated as they are nothing as compared to Ops people.
Not gonna disclose but supports specific religious people everytime if there is any issue irrespective of that person is wrong or right.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 1 Credence Resource Management review submitted by Credence Resource Management employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Credence Resource Management is the right co...mpany for you. Read moreQuess
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