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Credence Resource Management
Comparebased on 608 Reviews
Video summary
Filter reviews by Credence Resource Management Customer Support Executive Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Company culture
Work satisfaction
Salary
Skill development
Promotions
What employees say about Credence Resource Management?
Insights from employee reviews on AmbitionBox
Workplace insights
Alternate Saturday off
100% employees reported
Flexible timing
43% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
6 reviews
Jobseekers also viewed
11 reviews found
Customer Support Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Customer Support Executive in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Overall Rating
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fixed schedule is good
- Job security - Good
- Work-life balance - Good
Dislikes
Management
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab facility both ways.
Dislikes
Poor management, and very poor appraisal
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Pune
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and strong team work. Teammates, supervisors and Our Assistant Manager are really supportive. They help us in our work and to know learn daily something new. This is my first Job, When i came here i was blank nervous but i was afraid how would i work there but my team always motivate me and My Assistant Managerhe is genuine and veryhard working Guy. He manages us like a family he takes care of us as a family. Credence resource managment gave me the path of my success. In this pandemic Credence resource managment did not leave our hand. It hold us like A tree holds his branches. Thank you very much Credence resource managment and My whole team. And I would like to say thanks Ambition Box and team For give me a chance to share my experience with credence resource managment....Read More
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I spent almost 10 months here but i have not found yet any dislike in our company.
Work Details
My job is soo interesting. Sometime i feel frustrated with my work but i start it from starting and i enjoy it.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If someone wants unlimited incentive then it's a good place to work but the only issue is constant pressure to achieve your targets constant night shift. Plannee leaves they wont cause any issue but any sick leave or unplanned leaved supervisors/managers don't want to approve. Two Saturday working.
- Job security - Good
Dislikes
Constant night shift and running behind numbers from day one
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Decent made some good friends
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working atmosphere is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth is slow
Work Details
Tht was awesome, only the thing is target is very high not achievable
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Customer Support Executive in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work earn and grow fast.....
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work was good and simple.....
Work timings: Flexible Timings
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Similar Designation Reviews
Customer Service Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only cab facility
Dislikes
The management and hr are so ridiculous bcz they do what they want to do with employees and even if u want to survive ur notice period they ll tell u to resign one day they dnt understand people situation and always miscomunicate
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working in Credence is really a good opportunity. You will have lots of opportunities regarding your skill upgradation and career growth. HR policies are good, beneficial and are strictly followed. You have free transport and door step pickup and drop. Credence is continuously growing company with lots of clients. Every department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
As this is US based process you may have only US holidays. Working benefits depends on every department individually.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Pune
Full Time
Health & Fitness Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Customer Service Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Good
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Better growth opportunities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sudden policy change
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad
Dislikes
Very very bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Healthy work culture, recreational activities keep employees happy
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Cafeteria food is too spicy...
Team Lead in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
Dislikes
Politics and work life balance
- Work-life balance - Poor
Team Lead in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Incentive nothing else can motivate there
Dislikes
Process and shift timeing changes any time.
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Other Credence Resource Management Reviews
Senior Executive in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing here can be liked.
Dislikes
This is the worst place one can ever come across their career to work with. They always will be after you to join as soon as possible even if you are a relocation case and you need your time to join. First they will say that they also provide 7 days stay for the relocation cases but they never give. They do not even provide meal forone time. They have their own bloody design map for cab facilities. Even if you are located within 5 km radius to the company and your area does not falls under their design, they will never provide you cab facility. Also they will say that you have saturday and sunday fixed off while joining but once you join, then you will come to know that you have alternate Saturday's off. Also if you take cab facility then as per their requirements they will extend your drop till 6-7 in the morning which is again unpaid extra working hours....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you are lucky, you may get promoted very quickly. You should be very good bond with your supervisor and above.
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Management is not stable. Without thinking they take decisions. Management think entire world run on their wish.
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Executive in Pune
Full Time
Research & Development - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good peer Group ,
Dislikes
No promotions and nothing to Learn , as the knowledge you gain will not be applicable in any other industry ,Bad Management takes away all the money gotten from client for Team events , careless about employees , bad salary structure . same with HR and Finance Team
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Customer Operations Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They will pay you good with
- Salary - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
With lot of pressure, stress & lot of emotional drama if you have good people around you the people who are good to you the management will act like school teacher they will change your seats talk to your friends inform them not to trust you such things happen here
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
HR Associate in Pune
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab facility
Dislikes
Very poor management skills, lot of work pressure, No professional behaviour and manner from the upper management. They love to discuss personal life's of employees infront of everyone, loves gossips, lack of training, salary is not as per market standards.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Collection Specialist in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If ur good with your communication skills be definite that you can be a champ amongst the agent
Dislikes
This place was a hell hole.. They never paid the incentives promised. Quality department was the biggest bigots I came across in the bpo industry. Things were made much worse my the incompetent managers. Such a pathetic place where toxic idiots reside.
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Junior Executive in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance is well so far & also pays well for Ops. But if we talked about support they get treated as they are nothing as compared to Ops people.
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not gonna disclose but supports specific religious people everytime if there is any issue irrespective of that person is wrong or right.
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
HR Recruiter in Pune
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
Overall Rating
Debt Collector in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Junior Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
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- HQ - Dallas, Texas, United States (USA)
- BPO
- 501-1k Employees (India)
- Recruitment
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AmbitionBox has 11 Credence Resource Management reviews submitted by Credence Resource Management employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Credence Resource Management is the right... company for you. 100% of employees reported the working days at Credence Resource Management as Alternate Saturday off. 57% employees reported the work timings at Credence Resource Management as Strict timing. Read more- Home >
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