We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2022
Likes
The company has been acquired by IBM now. Typical BPO culture with focus on bottom line. No professional development bent for employees. Management sucks
Dislikes
Management
Leadership
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 24 Mar 2022
Likes
I am not reviewing this as this was a quite a Normal time here, once you learn
Work Details
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Orange Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Sep 2020
Likes
Opportunity to develop communication power by talking to orange mobile customers in UK, Nice working environment, pick and drop facility to and from work place, nice salary, helpful coworkers, excellent training facility.
Dislikes
Shift timing not so comfortable as far as family point of view. Scope of growth in orange support was less as compared to other voice support process of convergys.
Work Details
Quite a cool and secured working atmosphere.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Officer in
Gurgaon / Gurugram
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 08 Feb 2022
Likes
It is a good company to start one's career.
Dislikes
Nothing.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai
Tech Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Enjoyable work
Learning
Dislikes
Low Pay
Pressure of CSAT VOC
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Convergys Corporation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 May 2023
Likes
There isn't pretty much things to like about the company apart from Work from home.
Dislikes
Management structure is very poor
Micro Management
Not much resource to carry out the job
Lack transparency for Growth and appraisal
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SQL Server Database Administrator in
Bangalore / Bengaluru
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2022
Likes
good work environment and culture. teammates are supportive and the management is transparent.
Dislikes
there is a lot of politics and the management doesn't address our issues.
Work Details
the job is quite interesting! I struggled a bit in the beginning as there was no formal training session.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior CCP in
Gurgaon / Gurugram
Calling Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Jun 2021
Likes
Good TLs
Dislikes
No flexibility
Work Details
Average
Work days: Rotational Shift
(Strict Timings)
CSA 2 in
Gurgaon / Gurugram
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2018
Likes
Both side cabs and that is it
Dislikes
Everything except for both side cabs
Work Details
I am a customer service representative from past two years and looking for a way out soon