Conneqt Business Solutions Senior Customer Service Associate review

What employees say about Conneqt Business Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

42% employees reported

Flexible timing

48% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

12 reviews

3.6

Rated by Men

18 reviews

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Top Mentions in Conneqt Business Solutions Senior Customer Service Associate Reviews

32 reviews found

Sort by: Popular

Senior Customer Service Associate in Navi Mumbai

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2021

Likes

Good working environment as well office culture.. supporting staff...Salary is low as compared to new joiner even non experience... Need to work on that cause I.e. reason of employee leaving organization.. No office picnic

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Non experience people getting more salary than experience... No team outing

Salary - Poor

Work Details

As like daily routine.. no excitement for work...

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Dec 2024

Likes

Nothing positive to talk about. Worst Management. No employee growth no salary increment for years.

Dislikes

Low wasges Expolit employees Huge Biased attire and no positive enviorment No Salary increment Low standard company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Dec 2024

Likes

The company is environmebt is good

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary is low for experience candidate

Promotions - Bad

Senior Customer Service Associate in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2024

Likes

Work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say It's all in all good vibes are there

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Associate in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2024

Likes

All right

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal process is not up to the mark and also IJP process

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Aug 2023

Likes

It's a good company for working environment

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary not satisfaction

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Apr 2023

Likes

Nice place to work with organization conneqt business solutions Ltd

Job security - Good
Company culture - Good

Dislikes

Not giving any growth opportunities in this organisation

Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

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Senior Customer Service Associate in Navi Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2023

Likes

Job security promotion work life

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

Senior Customer Service Associate in Bangalore / Bengaluru

Full Time

Senior Customer service associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2022

Likes

It's a great privilege for everyone to work in a reputed company like Q Conneqt business solutions Pvt Ltd. I'm thankful to Q Conneqt because I've learnt a lot of things from there. The work environment of the company very good .😊👍 Thankyou 🥰😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Senior Customer Service Associate in Bangalore Rural

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2022

Likes

Good to learn the things and good environment.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No support from management regarding the salary appraisals.

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2022

Likes

In this ok company has more supported to the TL and friendly nature work of experience is joyfull

Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

But salary has not satisfied

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Senior Customer Service Associate in Navi Mumbai

Full Time

Sales & Collection Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 09 Dec 2022

Likes

Good place to work

Dislikes

Everything is ok

Skill development - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Navi Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2022

Likes

Hr is really helpfull I Will join again

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My organisation is really good but some management is worst experience because they taken only designation they don't know how to behave and what time take what action...

Work Details

Awesome

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Associate in Kalyan / Dombivli, Maharashtra

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Nov 2024

Likes

Dislike

Dislikes

Low salary Lots of pressure Mentally harassment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in Thane

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2023

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Let it be a Secret

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Pune

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jul 2023

Likes

Devi IT team was very supportive.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Location : Kharadi sales office over there TL and managers very rude behavior, partiality between agent,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Navi Mumbai

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2021

Likes

Company culture relevant pressure supporting staff

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not much

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Thane

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2023

Likes

Awsm Cmny Good Growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is Down

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Thane

Call centre Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2022

Likes

If you are a women and planning to get married or having kids then avoid joining this company or before planning kids try switching to other company. Polices related to this is real pathetic

Work-life balance - Good

Dislikes

If you are a women and planning to get married and having kids then avoid joining this company or before planning kids try switching the job as the policies are real bad around this.

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

They get you to be on Webex on weekends as well

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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