Concentrix Corporation Customer Care RepresentativeGurgaon / Gurugram Reviews
based on 8 reviews
Updated 31 Oct, 2024
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
3.3
Salary & Benefits
3.3
Job Security
3.0
Work Satisfaction
2.9
Work-Life balance
2.8
Company culture
2.4
Skill development
2.4
Promotions/Appraisal
Concentrix Corporation is rated
2.8 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
2.8 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Nothing
Dislikes
I’ve working in concentrix for a quite decent tine and there’s so many things I’ve experienced. They don’t care if you’re dying or not doing well health wise they will still ask you to come to office no matter what. Specially if you are in Comcast don’t even dare to say that you are not feeling well. Manager, TL, HR these people are more interested in answering you instead of listening to you, they will cut you off and put what they have to say because they think they are always right. Once you take more than 2 leaves you’ll become the blacksheep for the comcast people and they will become so hellbound to make you resign. I have the worst TL, HR and Manager. Pata nahi kis Gawaar ko manager bana diya. Non deserving people in comcast will become TL or manager or HR. They will judge by the numbers of leaves of have taken, it doesn’t matter to them if you work hard and keep your scores in positive, or the work you have done. They never wash or clean their microwave, there are cockroaches in the microwave chilling and in your food if you order something for canteen. TL, Manager, HR these people are vultures just waiting for the right moment. TL made sure that in rotational shifts they will get Sat/sun off. Or Deewali off and rest of the people will come just because there’s double pay. Shame on these people. If you’re going in concentrix please don’t go for Comcast. It’s the worst thing. The worst thing is they don’t give work from home as well....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Job security
Dislikes
I worked at Concentrix for 18 months and gave my best but didn’t see any growth. Promotion cycle is very slow. They prefer other LOB for promotion rather than own LOB . Also salary is very less and they don’t increase salary if the agent is doing there best. They introduces new shifts which are very odd. Its like 1am and 4am in the morning which makes no sense. Work-life balance is zero here. Wheelz is the worst process in Concentrix. I will not recommend anyone to work in Wheelz process....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
What people are saying about Concentrix Corporation
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Jan 2024
Likes
Only their location of work and environment
Dislikes
Salary and promotion is very bad.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2023
Likes
Nothing d dks dis sks s
Dislikes
Nothings mashsjs zia sjd did ei
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
ites Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Management is good
Dislikes
Job security issue
Customer Care Representative in
Gurgaon / Gurugram
Customer care representative Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2019
Likes
Female staff is coperative other then that nothing is good not even food
Dislikes
Superior behaviour, food, work stress, no breaks (+9hours shift and 15 minutes break and that too stressfully.useless management, managers are married still try to ask other girls and also they agree just for promotion. No salary increment
IJP only for girls boys are excluded as they are male(biggest disappoint)
Work Details
I have worked in etisalat and comcast nd experience is worst
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 20 Nov 2020
Likes
I did not like the immediate trainer.
Dislikes
There is a lot of show off.
Work Details
The colleagues were friendly.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Customer Care Representative in
Gurgaon / Gurugram
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jan 2021
Likes
As a beginner, it is a wonderful platform to start your professional career. I have groomed myself and have learnt a lot about MNC's.
Dislikes
I would omit the word 'Dislike' who may feel that they are not happy while working with Convergys.
Work Details
I was feeling like as if I am spending my honeymoon period.