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CollegeDekho Customer Success, Service & Operations Department Kolkata Reviews

Updated 26 Feb, 2025

Overall Rating

3.6/5

based on 14 reviews

Rating distribution

5

8 (57.1%)

4

0 (0%)

3

1 (7.1%)

2

2 (14.3%)

1

3 (21.4%)

Category Ratings

3.5

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Salary

3.4

Promotions

3.4

Work satisfaction

3.1

Company culture

What employees say about CollegeDekho?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

55% employees reported

Flexible timing

46% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

4 reviews

3.1

Rated by Men

10 reviews

CollegeDekho is rated 3.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

CollegeDekho is rated 3.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Education Counsellor in Kolkata

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Feb 2025

Likes

Its vision towards students or society is good.

Dislikes

Nothing to like about this company. No work life balance, no job security. Manager and TLs will make your life hell if you don't achieve Targets even for a day even when you are doing good for whole year.

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Academic Counsellor in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

work life balance, leaves on holiday if there is peak season then comp off, main thing is salary nia credited always in 1st day of month, best opportunity to working with Best growing Ed tech company. Promotion, increment is also getting by performance. 2 days Saturday Sunday off in off season.. everyone is very friendly even Island owner too much friendly and really down to earth person.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Kolkata

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

Counselling students and their parents to get better in future in getting good colleges.

Dislikes

There is no work-life balance. You have be available always, cannot plan anything for the family. Salary is too less. No increment in last 2years. No job security is there. Even the oldest persons and senior management is being sacked any day instantly. No incentives are given as promised from last one year. Company culture is going down everyday.

Salary - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top CollegeDekho Interview Questions

asked in Content Writer interview

Q1. tell me about content ranking in google serps.

View answer (1)

asked in Asst.Marketing Manager interview

Q2. What is the Full form of KPI?

View answers (2)

Get interview-ready with top interview questions

View all 13 questions

asked in React Js Frontend Developer interview

Q3. What is Redux?How to implement Redux?

View answer (1)

asked in Business Development Executive interview

Q4. Tell me something about yoiurself

View answer (1)

asked in Senior Executive interview

Q5. Why do you think you can do sales?

View answer (1)

Academic Counsellor in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2024

Likes

Training provided was better

Dislikes

Examinor was not appropiate. I fail to understand why so and there was no specific time for shift hours people has to work for hours and hours with no fixed week off and only one week offs and no cab facilities.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Executive in Kolkata

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2025

Likes

NOTHING.. BAKWASS

Dislikes

EVERYTHING

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Academic Counsellor in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

good work life balance, holdiays , slary on 1/2 dy of evry month

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about CollegeDekho.

Academic Counsellor in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

GOOD WORK BALANCE , GOOD CULTURE,

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NONE

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead in Kolkata

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2025

Likes

Work-life balance - Excellent

Dislikes

Company culture - Poor

Overall Rating

Sr Education Counsellor in Kolkata

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2024

Likes

Kam Karo, fal ki asa na karo

Job security - Excellent

Dislikes

Good for nothing

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Trainer and Facilitator in Kolkata

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2024

Likes

Best company forever for growth, skills

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Academic Coordinator in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 19 May 2024

Likes

Not so much pressure .

Dislikes

No incentive less salary .

Salary - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Executive in Kolkata

Full Time

·

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2023

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is Nothing for dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Regional Branch Manager in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2019

Likes

Work environment, innovation and career growth.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil

Work Details

Happy to be associated with this organization.

Work timings: Flexible Timings

Employee Benefits

Allowance and work at home

Top trending discussions

View All

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

69 participants . poll closed

Got a question about CollegeDekho?

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Jobs at CollegeDekho

CollegeDekho - Manager - B2B Sales (3-6 yrs)

3-6 Yrs

Not Disclosed

CollegeDekho - Python Backend Developer - Django Framework (2-5 yrs)

2-5 Yrs

Not Disclosed

CollegeDekho - Frontend Developer - React.js Framework (2-5 yrs)

2-5 Yrs

Not Disclosed

CollegeDekho - Full Stack Developer - Python/React.js (4-8 yrs)

4-8 Yrs

Not Disclosed

CollegeDekho - Zonal Head - B2B Sales (5-10 yrs)

5-10 Yrs

Not Disclosed

CollegeDekho - Manager - B2B Sales (6-10 yrs)

6-10 Yrs

Not Disclosed

CollegeDekho - Full Stack Developer - Python/React.js (2-5 yrs)

2-5 Yrs

Not Disclosed

CollegeDekho - Software Developer - Python/Django (4-7 yrs)

4-7 Yrs

Not Disclosed

CollegeDekho - Manager - Operations (1-2 yrs)

1-2 Yrs

Not Disclosed

CollegeDekho - Senior Engineering Lead - Data Science (8-10 yrs)

8-10 Yrs

₹ 30-38 LPA

More about working at CollegeDekho

HQ - Gurgaon / Gurugram, Haryana, India
EdTech
1k-5k Employees (India)
Education & Training

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 CollegeDekho reviews submitted by CollegeDekho employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CollegeDekho is the right company for you. 55% of employees rep...orted the working days at CollegeDekho as Rotational Shift. 54% employees reported the work timings at CollegeDekho as Strict timing. Read more

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CollegeDekho Salaries in Customer Success, Service & Operations Department in Kolkata

Academic Counsellor 12 salaries	₹2.4 L/yr - ₹3.4 L/yr
Territory Manager 3 salaries	₹5.5 L/yr - ₹5.8 L/yr
Senior Academic Counsellor 3 salaries	₹4 L/yr - ₹5 L/yr
Admission Coordinator 3 salaries	₹3 L/yr - ₹3 L/yr
PRE Sales Executive 2 salaries	₹3 L/yr - ₹3 L/yr

Explore more salaries

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