CollegeDekho Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

Likes

work life balance, leaves on holiday if there is peak season then comp off, main thing is salary nia credited always in 1st day of month, best opportunity to working with Best growing Ed tech company. Promotion, increment is also getting by performance. 2 days Saturday Sunday off in off season.. everyone is very friendly even Island owner too much friendly and really down to earth person.

Dislikes

Nothing

Likes

Counselling students and their parents to get better in future in getting good colleges.

Dislikes

...life balance. You have be available always, cannot plan anything for the family. Salary is too less. No increment in last 2years. No job security is there. Even the oldest persons and senior management is being sacked any day instantly. No incentives are given as promised from last one year. Company culture is going down everyday.

Likes

If you like licking your seniors then this is a very good company for you

Dislikes

Neither do they give good salary, they take away the incentives that are due to them, they don't even give promotions. There is too much politics

Likes

Exit door and HR jo 6 mahine baad bhi salary bhej ta rehta hai accounts main.

Dislikes

HR, leave without pay policy, they dont have Over time pay policy but deduct money even if you login 1 min less in sales process. Hold incentives for upto 3 years. Hire and fire policy. No learning, no during the job training l, no transparency, 6th floor is India and 7th floor is pakistan treat to aise hi karte hai

Likes

In L3 process when you season off you can take rest work load is low in L3 process only if you are L2 or L1process you have to do tha work as same work load low doesn't mean that you don't work you have to work or they moved you other vertical or process.

Dislikes

... next month or next month become next year so don't expect your incentive here . • Salary deduction also once the season of they deducted you salary too because this company don't have funds so they deducted the salary too. • they promise to you after season off we are giving you leaves and 2 days off in 1 weeks don't trust them they are just full you after season off company will lay off all the new comers and all that person who are not there managers good list so don't believe them .