Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Cognizant Team. If you also belong to the team, you can get access from here

Cognizant Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 47.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Cognizant Customer Success, Service & Operations Department Reviews

based on 458 reviews
Updated 24 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.6

Skill development

3.6

Company culture

3.5

Work-Life balance

3.4

Salary & Benefits

3.4

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in Cognizant Customer Success, Service & Operations Department Reviews

458 reviews found for "work culture"

Return to all reviews

Top Cognizant Interview Questions

View All
Q1. 1 Tell me about your self 2 What is c# 3 What is oops c ... read more
View answers (11)
Q2. Check for syntax error/logical error and correct the er ... read more
View answers (7)

Get interview-ready with top interview questions

View all 2.9k questions
Q3. How to decide whether to use "call" or "apply" in javas ... read more
View answers (9)
Q4. 2.What programming language are you proficient with..?
View answers (15)
Q5. Application of Row_Number, Rank, and Dense Rank? Differ ... read more
View answers (2)
Logo
You are reading trusted reviews. Keep reading to find out more about Cognizant.

Discover interview dos and don'ts from real experiences

Jobs at Cognizant

View all

People also ask about Cognizant's Customer Success, Service & Operations Department

Is Cognizant's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 458 employee reviews, it's clear that most employees have an average experience working at Cognizant's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Cognizant's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cognizant's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 458 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cognizant's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Cognizant's Customer Success, Service & Operations Department, click here.
How is the work culture at Cognizant's Customer Success, Service & Operations Department?
Work culture at Cognizant's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 458 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cognizant's Customer Success, Service & Operations Department, click here.
How is the job security at Cognizant's Customer Success, Service & Operations Department?
Based on 458 reviews on AmbitionBox, Cognizant's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cognizant's Customer Success, Service & Operations Department, click here.
Is work from home available at Cognizant's Customer Success, Service & Operations Department?
According to AmbitionBox, 22% of Cognizant's Customer Success, Service & Operations Departmentemployees work from home permanently, 38% work from the office, and 40% follow a hybrid model, based on 497 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Cognizant's Customer Success, Service & Operations Department, click here.
How do I get a job at Cognizant's Customer Success, Service & Operations Department?
To get a job at Cognizant's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Cognizant interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at Cognizant Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 497 reviews in last 6 months

Hybrid

Hybrid

40%

3 days/week from office

18%

2 days/week from office

11%

Other hybrid work policies

11%

Work from office

Work from office

38%
Permanent work from home

Permanent work from home

22%

Gender Based Ratings at Cognizant Customer Success, Service & Operations Department

based on 4.5k reviews
3.8
Rated by 1.7k Women

Rated 3.8 for Job Security and 3.6 for Skill Development

women
3.7
Rated by 2.7k Men

Rated 3.7 for Job Security and 3.6 for Skill Development

men

Working Days at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Monday to Friday
81%
Rotational Shift
13%
Monday to Saturday
4%
Alternate Saturday off
1%
Other
1%

Work Timings at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Flexible timing
Strict (5.30pm - 3.30am)
Strict (9am - 7pm)
54%
4%
2%
40% employees reported other strict timings

Shift Timings at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Night shift
Day shift
57%
43%

Business Travel at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
No travel
70%
Within city
23%
Within country
4%
International travel
3%
Senior Processing Executive
9k salaries
unlock blur

₹1.8 L/yr - ₹8.3 L/yr

Processing Executive
3.3k salaries
unlock blur

₹1.1 L/yr - ₹5 L/yr

Team Lead
2.2k salaries
unlock blur

₹3.9 L/yr - ₹20 L/yr

Senior Process Associate
1.9k salaries
unlock blur

₹1.8 L/yr - ₹7.5 L/yr

Process Specialist
1.8k salaries
unlock blur

₹2 L/yr - ₹10 L/yr

Explore more salaries
cab
Office cab/shuttle
252 total responses
freemeal
Free meal
49 total responses
onsite
International/On-site exposure
29 total responses
joining
Joining bonus
13 total responses
+26 more benefits
Compare Cognizant with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

Accenture

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company