Cogent E Services Customer Support ExecutiveBangalore / Bengaluru Reviews
based on 34 reviews
Updated 23 Dec, 2024
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
2.9
Skill development
2.9
Job Security
2.7
Work-Life balance
2.6
Company culture
2.5
Salary & Benefits
2.5
Work Satisfaction
2.4
Promotions/Appraisal
Cogent E Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Support Executive Bangalore / Bengaluru Reviews
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34 reviews found
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Popular
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Work place was very good. Supportive staff.
Dislikes
Salary was very less
Customer Support Executive in
Bangalore / Bengaluru
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2023
Likes
Team leader is very supportive
Dislikes
Skill development
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Nature friendly , good environment
Dislikes
Parking facility , canteen service,
Work Details
Work policy:
As per management required
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Sep 2024
Likes
One of the under rated company i experience
Dislikes
One of the worst company I have ever worked
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
It’s good company for freshers
Dislikes
There’s is no growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2023
Likes
Hii,i am vivek and I 'm working in cogent e services before 8 month, and I learn lot of new think bu there are lot of sales pressures and my team leader is very good and very supportive.
Dislikes
I like Company calture and senior's are very good and very supportive.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2023
Likes
It's good eco friendly organization, well support to assist to employees ☺☺☺
Dislikes
Salary
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2022
Likes
Describe your responsibilities in concise statements led by strong verbs. Focus on those skills and strengths that you possess and that you have identified as being important to your field. Try to incorporate industry specific key words.
Dislikes
Avoid summarizing or describing what a company or organization you worked with did or does. Describe your responsibilities and accomplishments in relationship to the job/organization, not the job/organization itself.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Mar 2023
Likes
Nothing I liked
Dislikes
Worst experience ever
Not clear about log out timing
Sometimes 9.30am to 7.30pm
Or Sometimes 9.30am to 9pm also
Depends on manager mood...
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Their Quick responses.
Dislikes
There is no job security.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Mar 2023
Likes
Work floor management are not got
Dislikes
Yes
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2023
Likes
As it's one the reputed company
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Inbound Process Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2021
Likes
As a corporate they don't have any leaves and incentives part is really bad
Work Details
Imbalanced
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Sales & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jan 2023
Likes
we were trainee for 3 days as we started as freshers and sent us on the floor on the 3rd day We didn't know shit to do , we had to figure out everything
Dislikes
Cogent was the first company Ive worked for
and the worst experience ive ever had , the superiors there treat the agents like shit..
The H R and The management sucks !! I was just 19 at that time.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Good for freshers
Dislikes
Not much appraisal for experienced people
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Feb 2023
Likes
Incentives were credited properly
Dislikes
No job security managment will terminate employees without any reason .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
CSS Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2019
Likes
Average
Dislikes
Nothing
Work Details
Avarage
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Bangalore / Bengaluru
People also ask about Cogent E Services, Bangalore / Bengaluru Customer Support Executives
Is Cogent E Services, Bangalore / Bengaluru a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 34 employee reviews, it's clear that most customer support executives have a below average experience working at Cogent E Services, Bangalore / Bengaluru. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services, Bangalore / Bengaluru pay their Customer Support Executives well?
According to AmbitionBox reviews, Cogent E Services, Bangalore / Bengaluru customer support executives rate their salary and benefits at 2.5 out of 5, based on 34 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Bangalore / Bengaluru's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Bangalore / Bengaluru for customer support executives, click here.
How is the work culture at Cogent E Services, Bangalore / Bengaluru for Customer Support Executives?
Work culture at Cogent E Services, Bangalore / Bengaluru for customer support executives is rated 2.6 out of 5 by 34 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services, Bangalore / Bengaluru for customer support executives, click here.
How is the job security at Cogent E Services, Bangalore / Bengaluru for Customer Support Executives?
Based on 34 reviews on AmbitionBox, Cogent E Services, Bangalore / Bengaluru's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Bangalore / Bengaluru. To read reviews about job security at Cogent E Services, Bangalore / Bengaluru for customer support executives, click here.
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