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Premium Employer

ClearTax

Compare

3.4

based on 304 Reviews

Filter reviews by

ClearTax Customer Success Manager Reviews

Updated 7 Jan, 2025

Overall Rating

4.1/5

based on 10 reviews

Rating distribution

3 (30.0%)

0 (0%)

1 (10.0%)

Category Ratings

3.9

Company culture

3.8

Work-life balance

3.4

Salary

3.2

Work satisfaction

3.1

Skill development

3.0

Job security

2.4

Promotions

What employees say about ClearTax?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

34% employees reported

Flexible timing

56% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

3 reviews

4.3

Rated by Men

6 reviews

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10 reviews found

Sort by: Popular

Customer Success Manager in Bangalore / Bengaluru

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Customer Success Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Jan 2025

Likes

The work culture

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Without reason employees escalations not discussing the situations with other peers

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 25 Sep 2023

Likes

Unity among colleagues. Helpfull team mates with great support

Dislikes

Suggestions are not addressed, and only high-level people can contribute their ideas. If you know Hindi, you can survive. Managers themselves don't know proper English, and there is poor management with no work follow-up. Hindi is required because in meetings, they use only Hindi and not English since the managers don't know English. There is no proper management, and there are no follow-ups on the work, which leads to almost everything being left half done. No growth and less learning if your going out from cleartax you con't survive any where. Useless Experience....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Jul 2022

Likes

Good pay even for freshers. No micro management

Salary - Good

Dislikes

Purely Depends on your team and manager. Lot of communication gap. They need end results not the process and struggles you go through to get those result. Colleagues will respond only if you are their pet

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 20 Oct 2022

Likes

The higher management particularly my reporting manager was very supportive.

Salary - Good

Dislikes

The team lower down comprised of young grads but sadly there was tremendous politics. Implementation of new ideas were very difficult in such political environment. Surprisingly the HR dealt the matter very softly which encouraged these people to do more politics. The Team leads were either incompetent in terms of quality or very political in their approach.

Promotions - Poor
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Jul 2022

Likes

Work culture is very nice, good opportunity's for freshers.

Salary - Excellent
Skill development - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2022

Likes

Manager and their employees trust each other, good work-life balance & growth.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ClearTax.

Customer Success Manager in Bangalore / Bengaluru

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Jun 2022

Likes

Pay on time

Dislikes

No streamline, no proper communication,

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Success Manager in Bangalore / Bengaluru

Customer success manager Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2022

Likes

Nothing

Work-life balance - Good

Dislikes

No job security as they layed off 200 employees

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore Rural

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 18 Mar 2022

Likes

Great place to learn. Will get good amount of training to increase your finance knowledge.

Skill development - Good

Dislikes

Salary - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

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Confused between 2 offers

Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.

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Customer Success Manager Jobs at ClearTax

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 ClearTax reviews submitted by ClearTax employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ClearTax is the right company for you. 34% of employees reported the wo...Read more