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ClearTax

Compare

based on 288 Reviews

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ClearTax Customer Success Manager Reviews

based on 8 reviews

Updated 25 Sep, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

3.0

Salary & Benefits

3.0

Work-Life balance

2.8

Company culture

2.5

Skill development

2.4

Job Security

2.3

Work Satisfaction

2.2

Promotions/Appraisal

8 reviews found

Sort by: Popular

Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 25 Sep 2023

Likes

Unity among colleagues. Helpfull team mates with great support

Dislikes

Suggestions are not addressed, and only high-level people can contribute their ideas. If you know Hindi, you can survive. Managers themselves don't know proper English, and there is poor management with no work follow-up. Hindi is required because in meetings, they use only Hindi and not English since the managers don't know English. There is no proper management, and there are no follow-ups on the work, which leads to almost everything being left half done. No growth and less learning if your going out from cleartax you con't survive any where. Useless Experience....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 18 Jul 2022

Likes

Good pay even for freshers. No micro management

Dislikes

Purely Depends on your team and manager. Lot of communication gap. They need end results not the process and struggles you go through to get those result. Colleagues will respond only if you are their pet

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Success Manager (working remotely)

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Oct 2022

Likes

The higher management particularly my reporting manager was very supportive.

Dislikes

The team lower down comprised of young grads but sadly there was tremendous politics. Implementation of new ideas were very difficult in such political environment. Surprisingly the HR dealt the matter very softly which encouraged these people to do more politics. The Team leads were either incompetent in terms of quality or very political in their approach.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 01 Jul 2022

Likes

Work culture is very nice, good opportunity's for freshers.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Jun 2022

Likes

Manager and their employees trust each other, good work-life balance & growth.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 08 Jun 2022

Likes

Pay on time

Dislikes

No streamline, no proper communication,

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Success Manager in Bangalore / Bengaluru

Customer success manager Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2022

Likes

Nothing

Dislikes

No job security as they layed off 200 employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ClearTax.

Customer Success Manager in Bangalore Rural

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 18 Mar 2022

Likes

Great place to learn. Will get good amount of training to increase your finance knowledge.

Work Details

Work days: Rotational Shift (Strict Timings)

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations / Strategy Department

1.0

Overall Rating

1.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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posted on 22 Nov 2024

Likes

Zero Job Security, They can fire in one day without any notice. I had a really bad experience when, after doing very good work my friend was fired without any notice. Don't join ClearTax Bangalore. Join any firm, they will fire u on cost-cutting measures.

Dislikes

ZERO JOB SECURITY, OPERATIONS & IN SALES, u will loose job in 1 day

Work Details

Work days: Monday to Friday (Flexible Timings)

Team Lead in Bangalore / Bengaluru

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

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posted on 10 Oct 2024

Likes

If you get job with a good position that is the best thing in cleartax. If you are good buttering person to your managers then only you can survive.

Dislikes

Cleartax is just a startup and there is no job security. If you there are managers, they don’t want good work performer. They want to slavers. Cleartax Manager are not open for new ideas, if still approaching with new ideas they will make to to leave the company by forcing and damaging employees profiles. Even if you came out of the company, HRs will damage the profile and they will not allow to join new company. They there is no support from HR, higher managers. If you are complaining your problem instead of solving they make you target. If they targeted, they will damage complete potion and put you in PIP then they will force you to resign the company. Even after damaging the profile they will not allow to join any other company....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Other Hospital Staff Department

1.0

Overall Rating

1.0

Category Ratings

1.0

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posted on 11 Jun 2024

Likes

Nothing

Dislikes

Unprofessionalism and work culture is horrible with no respect given to juniors

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Mumbai

Full Time

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Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

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posted on 01 Apr 2024

Likes

Culture

Dislikes

Promotion and pay are not increasing at the standard pace

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Team Lead in Gurgaon / Gurugram

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 11 Sep 2023

Likes

Understanding Leadership; Helps us to learn better.

Dislikes

Do not want to discuss on this .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sales Manager in Bangalore / Bengaluru

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Enterprise & B2B Sales Department

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4.0

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3.0

Company Culture

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3.0

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posted on 01 Oct 2023

Likes

Flexibility timing people and work

Dislikes

Culture and appraisal is very poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Deputy Manager in Bangalore / Bengaluru

Full Time

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Accounting & Taxation Department

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Overall Rating

3.0

Category Ratings

3.0

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Skill Development

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Company Culture

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3.0

Salary & Benefits

2.0

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posted on 15 Sep 2023

Likes

Nothing

Dislikes

No growth and no proper leadership team

Work Details

Work timings: Strict Timings

Team Manager in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Oct 2023

Likes

Good place to work and new learnings

Dislikes

The salary structure can be better

Team Lead in Bangalore / Bengaluru

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Work-Life Balance

posted on 11 Sep 2023

Likes

Pay scale is average in the market

Dislikes

Toxic work culture - highly partial Racial profiling Misogynistic culture Micro management

Work Details

Work days: Monday to Friday (Flexible Timings)

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Full Time

·

Operations Department

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Overall Rating

3.0

Category Ratings

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Promotions/Appraisal

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posted on 17 Aug 2023

Likes

Peers

Dislikes

Lack of structure and thought process

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Likes

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Dislikes

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Work days: Monday to Friday (Flexible Timings)

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Likes

People and leadership team is amazing. They give you enough time to perform. Good HR practices

Dislikes

There is no dislike as such. Startups have their own challenges but it's nothing big here

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Work days: Monday to Friday (Strict Timings)

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posted on 12 Dec 2024

Likes

Some exploit and fill their pockets. Others are screwed

Dislikes

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posted on 28 Nov 2024

Likes

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Dislikes

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Likes

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Dislikes

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posted on 08 Nov 2024

Likes

It's full of politics.

Dislikes

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Dislikes

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posted on 11 Sep 2024

Likes

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Customer Success Manager Jobs at ClearTax

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0-6 Yrs

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 ClearTax reviews submitted by ClearTax employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ClearTax is the right company for you. 36% of employees reported the wor...Read more

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ClearTax Customer Success Manager Reviews

Working Days for ClearTax Customer Success Manager

based on 8 reviews

Monday to Friday

36%

Monday to Saturday

25%

Rotational Shift

13%

Alternate Saturday off

13%

Other

13%

Work Timings for ClearTax Customer Success Manager

based on 8 reviews

Flexible timing

Strict (9am - 8pm)

Strict (10am - 7pm)

50%

25%

25%

Shift Timings for ClearTax Customer Success Manager

based on 8 reviews

Day shift

100%

Business Travel for ClearTax Customer Success Manager

based on 8 reviews

No travel

86%

Within city

14%

ClearTax Customer Success Manager Salary

based on 30 salaries

₹3.2 L/yr - ₹11.2 L/yr

45% less than the average Customer Success Manager Salary in India

View more details

Employee Benefits for ClearTax Customer Success Manager

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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