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Filter reviews by ClearTax Customer Success Manager Reviews
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What employees say about ClearTax?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
34% employees reported
Flexible timing
56% employees reported
No travel
87% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
5 reviews
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9 reviews found
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Without reason employees escalations not discussing the situations with other peers
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Unity among colleagues. Helpfull team mates with great support
Dislikes
Suggestions are not addressed, and only high-level people can contribute their ideas. If you know Hindi, you can survive. Managers themselves don't know proper English, and there is poor management with no work follow-up. Hindi is required because in meetings, they use only Hindi and not English since the managers don't know English. There is no proper management, and there are no follow-ups on the work, which leads to almost everything being left half done. No growth and less learning if your going out from cleartax you con't survive any where. Useless Experience....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good pay even for freshers. No micro management
- Salary - Good
Dislikes
Purely Depends on your team and manager. Lot of communication gap. They need end results not the process and struggles you go through to get those result. Colleagues will respond only if you are their pet
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager (working remotely)
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The higher management particularly my reporting manager was very supportive.
- Salary - Good
Dislikes
The team lower down comprised of young grads but sadly there was tremendous politics. Implementation of new ideas were very difficult in such political environment. Surprisingly the HR dealt the matter very softly which encouraged these people to do more politics. The Team leads were either incompetent in terms of quality or very political in their approach.
- Promotions - Poor
- Company culture - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is very nice, good opportunity's for freshers.
- Salary - Excellent
- Skill development - Good
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Manager and their employees trust each other, good work-life balance & growth.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay on time
Dislikes
No streamline, no proper communication,
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Success Manager in Bangalore / Bengaluru
Customer success manager Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Work-life balance - Good
Dislikes
No job security as they layed off 200 employees
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Customer Success Manager in Bangalore Rural
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to learn. Will get good amount of training to increase your finance knowledge.
- Skill development - Good
Dislikes
- Salary - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
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Operations Manager in Bangalore / Bengaluru
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Zero Job Security, They can fire in one day without any notice. I had a really bad experience when, after doing very good work my friend was fired without any notice. Don't join ClearTax Bangalore. Join any firm, they will fire u on cost-cutting measures.
Dislikes
ZERO JOB SECURITY, OPERATIONS & IN SALES, u will loose job in 1 day
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you get job with a good position that is the best thing in cleartax. If you are good buttering person to your managers then only you can survive.
Dislikes
Cleartax is just a startup and there is no job security. If you there are managers, they don’t want good work performer. They want to slavers. Cleartax Manager are not open for new ideas, if still approaching with new ideas they will make to to leave the company by forcing and damaging employees profiles. Even if you came out of the company, HRs will damage the profile and they will not allow to join new company. They there is no support from HR, higher managers. If you are complaining your problem instead of solving they make you target. If they targeted, they will damage complete potion and put you in PIP then they will force you to resign the company. Even after damaging the profile they will not allow to join any other company....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Company culture - Excellent
Dislikes
Promotion and pay are not increasing at the standard pace
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Team Lead in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Understanding Leadership; Helps us to learn better.
Dislikes
Do not want to discuss on this .
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility timing people and work
- Skill development - Good
Dislikes
Culture and appraisal is very poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No growth and no proper leadership team
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work timings: Strict Timings
Team Manager in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work and new learnings
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The salary structure can be better
Team Lead in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay scale is average in the market
Dislikes
Toxic work culture - highly partial Racial profiling Misogynistic culture Micro management
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Peers
- Work-life balance - Good
Dislikes
Lack of structure and thought process
- Promotions - Poor
- Work satisfaction - Poor
Relationship Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Company culture - Good
- Work-life balance - Good
Dislikes
No growth , No scope for skill development
- Skill development - Poor
- Work satisfaction - Poor
Other ClearTax Reviews
Strategic Account Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Learning, industry exposure, flexibility to work. 2. New product launch, mindset to build world class product, tech strength
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Frequent Org Changes every 6 months Product Managers can be improved Appraisals can be improved
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Strategic Account Manager in Mumbai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People and leadership team is amazing. They give you enough time to perform. Good HR practices
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
There is no dislike as such. Startups have their own challenges but it's nothing big here
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Test Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Mutual fund Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment and office staff are very helpful and help us to grow by taking up ideas and suggestions
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Lack of Game Activities and new joinees are not introduced to know about seniors working in different field and floor
Corporate Partnership Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Engagement Manager in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Overall Rating
Senior Technical Support Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. Not even one percent happy working with Clear.vAll due to the manager.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday
Senior Customer Support Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's very cooperative
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing which is dislikes
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- HQ - Bengaluru/Bangalore, Karnataka, United States
- IT Services & Consulting
- 501-1k Employees (India)
- Internet
- Software Product
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 ClearTax reviews submitted by ClearTax employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ClearTax is the right company for you. 34% of employees reported the wor...king days at ClearTax as Monday to Friday. 56% employees reported the work timings at ClearTax as Flexible timing. Read more- Home >
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