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Citicorp

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based on 4.4k Reviews

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Citicorp Citi Phone Officer Reviews

Updated 3 Sep, 2024

Overall Rating

3.8/5

based on 18 reviews

Rating distribution

5

7 (38.9%)

4

6 (33.3%)

3

2 (11.1%)

2

0 (0%)

1

3 (16.7%)

Category Ratings

4.3

Job security

4.2

Salary

3.9

Company culture

3.9

Skill development

3.7

Promotions

3.5

Work-life balance

3.4

Work satisfaction

What employees say about Citicorp?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

93% employees reported

Flexible timing

69% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

13 reviews

2.1

Rated by Men

5 reviews

Citicorp is rated 3.8 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Citicorp is rated 3.8 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Citi Phone Officer in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jul 2023

Likes

I like everything in citi

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there to say

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Citi Phone Officer in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 16 Jul 2023

Likes

Not interested to reveal

Salary - Good
Skill development - Excellent
Job security - Excellent

Dislikes

Not interested to reveal

Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Citi Phone Officer in Chennai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Aug 2023

Likes

The pay is really good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Leaves are not approved easily

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Citi Phone Officer in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Sep 2023

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

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Explore industry insights, find exclusive jobs & unlock exciting rewards

Citi Phone Officer in Chennai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Mar 2023

Likes

Nothing nothing nothing nothing nothing

Dislikes

Everything 1 1 1 1

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Citi Phone Officer in Chennai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Sep 2024

Likes

Overall citi was good to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Citi Phone Officer in Chennai

Full Time

·

F&B Service Department

5.0

posted on 14 Mar 2024

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Citicorp.

Citi Phone Officer in Mumbai

Full Time

·

Officer Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2020

Likes

Worst environment to work

Salary - Excellent
Job security - Good
Work satisfaction - Good

Dislikes

People not professional at all. They will leave no chance to pass personal comments

Skill development - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Citi Phone Officer in Perungudi

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Nov 2022

Likes

Good to work

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to tell

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Citi Phone Officer in Perungudi

Full Time

·

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2022

Likes

Awesome it’s lovely working

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Citi Phone Officer in Perungudi

Full Time

·

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Sep 2022

Likes

Zero

Dislikes

Dont even think about working here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Citi Phone Officer in Mumbai Suburban

Citi phones Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2022

Likes

No comments.

Dislikes

Staff management, work schedule, lack of communication between advisor and the management, lack of process support etc.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No comments

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Citi Phone Officer in Perungudi

Banking Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2022

Likes

Culture Food Dorm room Head of the dept

Dislikes

Too many calls per day Health issues

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Citi Phone Officer in Mumbai

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2018

Likes

Citi is platform where in u can actually grow if u work hard and appraisal there are totally on the work you do The best part is everyone is very approachable whether it can be the head or the supervisor Citi comes up with different intiative how to enchance the services of the customers The training is given for two months n its actually very good but u can reach out to them any point in tym

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing working with citi is actually giving a remarkable experience to customers

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Citi Phone Officer in Chennai

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2019

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Internal movement is tough

Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Citi Phone Officer in Mumbai

Credit Card Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2019

Likes

Incentive structure, appraisal, Mahindra Holidays tie up

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

No learning factor for my profile as you have a script which has to be read out to the customers on call, at 1 point it becomes too monotonous

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Citi Phone Officer

Citi Phones Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2020

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Citi Phone Officer in Chennai

Phone banking Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 30 Oct 2018

Likes

Team mates, training,salary and compensation.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Work pressure,poor work life balance.

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

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Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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More about working at Citicorp

HQ - Mumbai, Maharashtra, India
Financial Services
10k-50k Employees (India)
Banking

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Citicorp reviews submitted by Citicorp employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Citicorp is the right company for you. 93% of employees reported the wo...rking days at Citicorp as Rotational Shift. 69% employees reported the work timings at Citicorp as Flexible timing. Read more

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Citicorp Citi Phone Officer Reviews

Citicorp Citi Phone Officer Salary

based on 137 salaries

₹2.8 L/yr - ₹6 L/yr

9% more than the average Citi Phone Officer Salary in India

View more details

Employee Benefits for Citicorp Citi Phone Officer

Health insurance

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

View All

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