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CGS

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3.5

based on 142 Reviews

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CGS Customer Success, Service & Operations Department Reviews

based on 1 review

Updated 19 Dec, 2023

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

3.0

Skill development

3.0

Company culture

2.9

Work-Life balance

2.9

Salary & Benefits

2.9

Work Satisfaction

2.8

Promotions/Appraisal

2.8

Job Security

Top Mentions in CGS Customer Success, Service & Operations Department Reviews

1 review found

Sort by: Popular

Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2023

Likes

Nice work culture

Dislikes

Too much pressure

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Top trending discussions

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Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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Jobs at CGS

View all

SFC Support Engineer

Hyderabad / Secunderabad

2-5 Yrs

₹ 2-5 LPA

C# Developer (Backend)

Hyderabad / Secunderabad

5-9 Yrs

₹ 8-13 LPA

C# Developer

Hyderabad / Secunderabad

4-8 Yrs

₹ 15-20 LPA

System Engineer

Hyderabad / Secunderabad

3-8 Yrs

₹ 5-9 LPA

CGS - NetSuite Administrator - Boomi/Workato (5-6 yrs)

Hyderabad / Secunderabad

5-6 Yrs

₹ 15-18 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 CGS review submitted by CGS employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if CGS is the right company for you. 81% of employees reported the working days at CGS ...Read more

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CGS Reviews >
CGS Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at CGS Customer Success, Service & Operations Department

based on 30 reviews

Rated 2.7 for Skill Development and 2.6 for Company Culture

Rated 3.2 for Salary & Benefits and 3.2 for Career Growth

Working Days at CGS Customer Success, Service & Operations Department

based on 32 reviews

Monday to Friday

81%

Rotational Shift

19%

Work Timings at CGS Customer Success, Service & Operations Department

based on 32 reviews

Flexible timing

Strict (9am - 6pm)

Strict (7.30pm - 4.30am)

39%

23%

14%

24% employees reported other strict timings

Shift Timings at CGS Customer Success, Service & Operations Department

based on 32 reviews

Day shift

Night shift

62%

38%

Business Travel at CGS Customer Success, Service & Operations Department

based on 32 reviews

No travel

71%

Within city

25%

International travel

CGS Salaries in Customer Success, Service & Operations Department in India

Technical Support Engineer 39 salaries	₹1.8 L/yr - ₹4 L/yr
Team Lead 18 salaries	₹4.8 L/yr - ₹8.5 L/yr
Technical Support Associate 7 salaries	₹2 L/yr - ₹3.5 L/yr
Customer Support Executive 6 salaries	₹2.5 L/yr - ₹2.5 L/yr
Team Lead Operations 5 salaries	₹6 L/yr - ₹7.1 L/yr