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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Caretel Infotech's Customer Success, Service & Operations Department
Is Caretel Infotech's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 194 employee reviews, it's clear that most employees have an average experience working at Caretel Infotech's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Caretel Infotech's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.7 out of 5, based on 194 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Caretel Infotech's Customer Success, Service & Operations Department, click here.
How is the work culture at Caretel Infotech's Customer Success, Service & Operations Department?
Work culture at Caretel Infotech's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 194 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech's Customer Success, Service & Operations Department, click here.
How is the job security at Caretel Infotech's Customer Success, Service & Operations Department?
Based on 194 reviews on AmbitionBox, Caretel Infotech's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech's Customer Success, Service & Operations Department, click here.
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Gender Based Ratings at Caretel Infotech Customer Success, Service & Operations Department
based on 42 reviews
Rated by 14
Women
Rated by 28
Men
Working Days at Caretel Infotech Customer Success, Service & Operations Department
based on 43 reviews
Monday to Saturday
53%
Rotational Shift
36%
Alternate Saturday off
7%
Monday to Friday
4%
Work Timings at Caretel Infotech Customer Success, Service & Operations Department
based on 43 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
51%
19%
6%
24% employees reported other strict timings
Shift Timings at Caretel Infotech Customer Success, Service & Operations Department
based on 43 reviews
Day shift
Night shift
93%
7%
Business Travel at Caretel Infotech Customer Success, Service & Operations Department
based on 43 reviews
No travel
77%
Within city
17%
International travel
3%
Within country
3%
|
Customer Service Representative
15
salaries
|  ₹0.5 L/yr - ₹2.8 L/yr |
|
Customer Care Executive
12
salaries
| ₹1.2 L/yr - ₹2.3 L/yr |
|
Customer Service Executive
12
salaries
| ₹1.1 L/yr - ₹2 L/yr |
|
Team Lead Operations
10
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Team Lead
9
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
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Office cab/shuttle
3 total
responses
Health insurance
2 total
responses
Job/Soft skill training
6 total
responses
Cafeteria
3 total
responses
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