BT Group is rated
3.3 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BT Group is rated
3.3 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in BT Group Business Service Support Advisor Reviews
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16 reviews found
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Popular
Business Service Support Advisor in
Kolkata
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2020
Likes
The pros: You get what you give and you will get great colleagues to work with you. You will get foods at subsidized rate which is nominal for the employees. Work culture is pretty good and yes it a MNC unlisted company and yes you have job security in BT.( and you get your salary in due date)
Dislikes
The cons: While BT has transferred all thier employees to WFH, its has went to torture from home (where authority says that it is an employee-centric company I believe)
You wont get pecuniary reimbursement in full(as I haven't got 800 rupees which has went to bad debt)
Now it is converting to a target based job, your manager will surely chastize you if you dont meet targets. (now the term "employee-centric" is slowly fading where I am working)
You don't get leaves in your required date (not even an exigency or a sick leave as the company's target or obligations to meet is more imp. than an employee's life)
APR comes once and the growth rate is too slow as well as the annual package ithey will offer is what you can earn by sitting idle in your home.
There are some overwhelmed gallant supervisors (who shows more much than they what actually do) for whom you may get a warning letter if multiple feedbacks comes on you (and finally the employee-centric word is gone) and you may lose your job (which I think it is an intention of BT)...Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Business Service Support Advisor in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jul 2024
Likes
Only both side cab
Dislikes
Manager even the op manager do politics they only choose people who are close to them no matter how they work...... Managers over there likes to take favour from the employees they do not motivate others they only promote people who do sycophancy.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Service Support Advisor in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Dec 2023
Likes
Work culture only
Dislikes
Salary and appraisal
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Business Service Support Advisor in
Gurgaon / Gurugram
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2023
Likes
Work life balance
Dislikes
Salary and appraisals not upto the mark
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Service Support Advisor in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Aug 2022
Likes
Benefits of leave policy (Approx paid 42 days for AL and SL in a year) and salary is amazing as per the city standard.
40 hours work week and 2 days off
Dislikes
Promotion in Consumer LOB is next to impossible unless you are in your Manager's good book.
Work Details
Work policy:
Depends on which department a person is
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Service Support Advisor in
Gurgaon / Gurugram
Full Time
·
Enterprise Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Job security, company policies
Dislikes
BT hires a lot of freshers.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Service Support Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2023
Likes
Work life balance and paid courses from LinkedIn are free
Dislikes
Appraisal and promotion
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Business Service Support Advisor in
Gurgaon / Gurugram
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
Workload is moderate
Business Service Support Advisor in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2022
Likes
The work culture and opportunity to learn and grow.
Dislikes
Although great company to work for and I would like to work permanently but due to less salary compare to other companies I am constantly looking out for other well paying jobs even when I don't want to leave.
People also ask about BT Group's Business Service Support Advisors
How is BT Group to work for?
BT Group is rated 3.3 out of 5, based on 16 reviews by employees on AmbitionBox.
BT Group is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at BT Group read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BT Group?
According to AmbitionBox ratings, BT Group employees rate its salary and benefits as 3.2 out of 5. You can know more about BT Group Salaries at AmbitionBox
How is the work culture at BT Group?
Work culture is rated 3.5 at BT Group by 16 employees. While job security is rated 4.2 and work-life balance is rated 3.4 at BT Group. Read detailed reviews by employees of BT Group on AmbitionBox.
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BT Group Business Service Support Advisor Reviews by Locations