BT Group is rated
4.3 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BT Group is rated
4.3 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in BT Group Service Request Coordinator Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Service Request Coordinator in
Gurgaon / Gurugram
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Oct 2024
Likes
Work Life Balance
Employee Friendly
Learnings and Growth
Exposure
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary
Appraisals
Service Request Coordinator in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Mar 2024
Likes
Everything is good , office culture, teams
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary increment, favouritism, groupism, u have to be oversmart to deal with everyone.
One of the best organisations worked it. Very healthy working environment.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
It’s been always pleasure working with this organisation so no regrets at all nor any dislikes.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Service Request Coordinator in
Gurgaon / Gurugram
Cds Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Dec 2020
Likes
It's working culture is very nice. Skill development is also done.. Plus d salary is also paid on time
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
New Delhi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
Work- life balance, friendly employees, colleagues, frequent town hall, team get-togethers, pick and drop cab facility
Job security - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
No growth and challenges, learning zero, boring
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
Good people.
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
The toxic work environment
Salary - Bad
Promotions - Bad
Work-life balance - Bad
Project Coordinator in
Kolkata
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
Shift timing and cab facility.
Job security - Good
Work-life balance - Excellent
Dislikes
Everything.
Skill development - Poor
Work satisfaction - Poor
Process Associate in
Kolkata
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Jan 2025
Likes
Very toxic culture
Dislikes
Toxic culture
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Project Coordinator in
Kolkata
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 15 Dec 2024
Likes
Work life balance and less work pressure
Skill development - Excellent
Job security - Excellent
Work-life balance - Excellent
Dislikes
Less growth opportunities and poor pay scale
Salary - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Project Coordinator in
Kolkata
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Nov 2024
Likes
It has been an amazing learning curve for me
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The ijp is not very transparent.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Nov 2024
Likes
Nothing
Dislikes
Zero job security they can kick you out anytime
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 08 Nov 2024
Likes
Work culture
Both ways pick-up and drop
Environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Operations Manager in
Gurgaon / Gurugram
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Nov 2024
Likes
Learning and trainings.
Skill development - Good
Company culture - Good
Dislikes
Increment and underlying appraisal policies are pathetic and worst
Salary - Bad
Job security - Poor
Promotions - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Oct 2024
Likes
All good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing all good
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other BT Group Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineering Professional in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 11 Jan 2025
Likes
For a junior it's a very good learning opportunity and for very senior it's settling company, middle level roles its completely on team and managerial hierarchy.
Learning is too good
Leaves is good
Affordable transport
Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
1.Work life balance sometimes gets messed up as u have to work both in UK and india hours
2. Cafeteria in BT india is very bad
3. Few teams have visible politics, as there is less number of job level, and more people within role, competition and ego clashes are a lot . Example 10 years exp and 3 exp will be in same role and designation
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate Advisor in
Kolkata
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 17 Dec 2024
Likes
Transport facilities
Meals on discounted rates
IJPs
Work from home policies
Job security - Good
Dislikes
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work related travel: This job involves
Travel Within City.
Software Engineering Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 10 Dec 2024
Likes
Somewhat, we have work life balance.
Dislikes
Complex structure of the Org.
Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Finance Business Partner in
Gurgaon / Gurugram
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 04 Dec 2024
Likes
Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
Salary - Excellent
Work-life balance - Excellent
Dislikes
No growth
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Financial Analyst in
Gurgaon / Gurugram
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 26 Nov 2024
Likes
-Company culture and values
-Senior leadership
-Ample of learning opportunities
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
-Processes are complex, it's not easy to get things done
-Frequent reorgs
-Many non productive activities part of BAU
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Engineering Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Nov 2024
Likes
Poor work life balance.
Too many unnecessary meetings.
They have hired contractors and made them bosses causing poor work life balance.
Dislikes
Poor work life meetings.
Too many unnecessary meetings.
Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SME in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 25 Oct 2024
Likes
Job security
Both ways cab
Salary - Good
Job security - Excellent
Dislikes
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled
Any Ops run the show with Inclusive decision making moved to different campaign
Micromanage people you will be rewarded with promotion
Skill development - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Automation Specialist in
Kolkata
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 23 Oct 2024
Likes
Work life balance is good
Usually no issues with leaves
Job security - Good
Work-life balance - Good
Dislikes
Hikes are terrible
Work flexibility is zero. Just on pen and paper
they have flexible working options. No one can avail them except the managers sitting high above.
If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 18 Oct 2024
Likes
Everything is pathetic except Cab facility is good
Dislikes
Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Front Office Executive in
New Delhi
Full Time
·
Facility Management Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 09 Oct 2024
Likes
Salary on time. Learned new skills.
Dislikes
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
People also ask about BT Group's Service Request Coordinators
Is BT Group a good place to work for Service Request Coordinators?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 10 employee reviews, it's clear that most service request coordinators have a positive experience working at BT Group. Work-life balance holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.
Does BT Group pay their Service Request Coordinators well?
According to AmbitionBox reviews, BT Group service request coordinators rate their salary and benefits at 3.1 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BT Group's service request coordinators salaries here and to read reviews specifically about salary and benefits at BT Group for service request coordinators, click here.
How is the work culture at BT Group for Service Request Coordinators?
Work culture at BT Group for service request coordinators is rated 4.6 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at BT Group. To read reviews specifically about work culture at BT Group for service request coordinators, click here.
How is the job security at BT Group for Service Request Coordinators?
Based on 10 reviews on AmbitionBox, BT Group's service request coordinators rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BT Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BT Group for service request coordinators, click here.
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