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BT Group
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3 reviews
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Full Time
Corporate Training Department
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It was the best company to work with til 2017 however since they started hiring the people's leader from all type of call centers everything changed. It's not good anymore
Please don't think of joining BT even if u get hired choose something else. Working with them is was
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Day shift, fixed offs, on time leave.
People's management and No transparency.
What people are saying about BT Group
Full Time
Corporate Training Department
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Full Time
Corporate Training Department
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Nothing
They have made the organization cheap by hiring 2nd graded managers. That ain't professional at all in terms of anything. The entire organizations has become a typical CALL CENTER. There's no work life balance. It's better to join a different organization and grow rather than wasting time in BT.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Operations Department
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Full Time
Operations Department
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Benefits and perks
Job security
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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All good
Nothing all good
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Revenue assurance Department
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Excellent employee perks, work life balance
Nothing to be honest
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Salary
No job security in Chat process
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations / Strategy Department
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Work life Balance
Salary increment
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Culture and work life balance
Learning and development should be more
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good company
Job security issues
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Learning & development Department
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Work life balance. A management that listens to employees and try to resolve their concerns. A Management that values wide range of ideas.
Too many parties involved for approvals to get a particular thing done and that makes it a bit slow organisation. Salary hike given this year was the lowest in the last 7-8 years but we can consider that as an exception.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Non Voice Department
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Work Life Balance. Nowadays everyone wants work Life Balance so that they can be stress free because many companies gives so much stress that the employee goes into depression.
Upskilling of employees has been started now which is too late and too slow.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations / Strategy Department
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Both sides cab
No job security. All of a sudden you may receive email for lay offs. No salary hike No promotion if you are not going for a drink with senior managers or if you are not having any kind of relationships with senior managers. Toxic work culture specially in GBA and GCB. The team managers will humiliate you in front of everyone and operations manager will be an audience. They know how to force people to put their papers....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Here they always keep you under utilized such that you can give your best. As per their policy, you can change projects after one year in current project. This internal change of projects gives you 15% of hike. Higher management is easily accessible. Managers are good and will trust you for everything and will appreciate a lot but the appraisal is similar to other companies. Notice period is 2 months....Read More
Limited projects, so if the current project is closed then it will be tough to find projects. But they will give you option to change technology if you are interested, else you have to search outside company.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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For a junior it's a very good learning opportunity and for very senior it's settling company, middle level roles its completely on team and managerial hierarchy. Learning is too good Leaves is good Affordable transport
1.Work life balance sometimes gets messed up as u have to work both in UK and india hours 2. Cafeteria in BT india is very bad 3. Few teams have visible politics, as there is less number of job level, and more people within role, competition and ego clashes are a lot . Example 10 years exp and 3 exp will be in same role and designation
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Transport facilities Meals on discounted rates IJPs Work from home policies
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Somewhat, we have work life balance.
Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
Full Time
Accounting & Taxation Department
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Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
No growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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-Company culture and values -Senior leadership -Ample of learning opportunities
-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.
Poor work life meetings. Too many unnecessary meetings.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job security Both ways cab
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Facility Management Department
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Salary on time. Learned new skills.
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
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AmbitionBox has 4 BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you.Vodafone Idea
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