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BT Group Customer Success, Service & Operations Department Reviews

Updated 19 Jan, 2025

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People also ask about BT Group's Customer Success, Service & Operations Department

How is BT Group to work for?
BT Group is rated 3.8 out of 5, based on 371 reviews by employees on AmbitionBox. BT Group is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at BT Group read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BT Group?
According to AmbitionBox ratings, BT Group employees rate its salary and benefits as 3.4 out of 5. You can know more about BT Group Salaries at AmbitionBox
How is the work culture at BT Group?
Work culture is rated 3.9 at BT Group by 371 employees. While job security is rated 4.1 and work-life balance is rated 3.9 at BT Group. Read detailed reviews by employees of BT Group on AmbitionBox.
Is work from home available in BT Group?
According to AmbitionBox, 2% BT Group employees work from home permanently, 74% work from office 3 days/week, and 3% work from office 2 days/week (based on 51 AmbitionBox reviews in last 6 months).

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Work Policy at BT Group Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 51 reviews in last 6 months

Hybrid

Hybrid

92%

3 days/week from office

74%

Other hybrid work policies

15%

2 days/week from office

3%

Work from office

Work from office

6%
Permanent work from home

Permanent work from home

2%

Gender Based Ratings at BT Group Customer Success, Service & Operations Department

based on 365 reviews
3.8
Rated by 146 Women

Rated 4.1 for Job security and 3.9 for Work-life balance

women
3.9
Rated by 219 Men

Rated 4.2 for Job security and 4.0 for Work-life balance

men
Associate
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₹2.1 L/yr - ₹7 L/yr

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₹3 L/yr - ₹8.6 L/yr

Business Service Support Advisor
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₹2.3 L/yr - ₹5 L/yr

Senior Associate
47 salaries
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₹2.1 L/yr - ₹7 L/yr

Team Manager
34 salaries
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₹5.2 L/yr - ₹12 L/yr

Explore more salaries
cab
Office cab/shuttle
24 total responses
freemeal
Free meal
8 total responses
paternity
Paternity leaves
2 total responses
healthCheckup
Annual health checkup
2 total responses
+26 more benefits
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