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Full Time
Operations Support Department
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For beginners it's okay but for professionals it's just not helping in any aspect!!
1. Poor rostering. 2. INR 500/- deduction for per transport miss. 3. Post shift over cab hold for 30mins any staff can place. Earlier the same cab hold was for 50 mins. If your shift is over and u stuck in call other 6 people in cab will suffer wait time. 4. Average tenure of staff working is not more than 1 year which means peopleleave and attrition rate is too high and people don't leave offices they leave their bosses. 5. Cafeteria has only packed items available like Sandwich and chips/tea. Bonus late shift comers are beggers they have nothing. 6. At times mandate overtime is also pushed. 7. You can not afford any unsched on weekends; incentive would cut out plus bonus is memo issuance which will impact your overall appraisal 8. Seat assignments happen so donot sit with your team people basically you are within a team but you get to meet your team people shift wise. 9. Only two people can go washroom at once as they have only two people available space so if you have sn urgency then you tossed amongst floors. 10.This is first org that has got people promoted with reduced salary and more responsibility. Agents earn more than any shift supervisors here....Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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I uses to dream about this company once upon a time but now it's no more same I m living the dream already n really I m not sure about others but it makes me feel good about that i m a part of it now n I hope with my finger crossed that I will be counting my years with growth ahead
The only problem is there leave policy
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
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Full Time
Operations Support Department
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worst company ever
work pressure and poor office politics
Full Time
Voice / Blended Department
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There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.
Full Time
Voice / Blended Department
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All good
Salary and company policies
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Bamba damba yo ma cho
Jamba bamba damba pampa lala
Work days:Â Monday to Friday (Flexible Timings)
Full Time
Voice / Blended Department
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Work culture Pay Incentives
Getting breaks is difficult
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Operations Department
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Perks like staff travel benefits
No self improvement time - lots of platform given however not able to utilise it due to lack of time caused by multiple shifts
Full Time
Business Process Quality Department
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Nothing
There is politics and manipulation’s.
Work days:Â Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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nothing worst place to work if u dont have any option then only work.
Nothing at all culture is bad if you not mert target you will be put on pip. after completion on first year only 3-5 percent appraisal. if u take any CL you will loose all the bonus. Only sales team make money rest is us less. Manager are worst only good for girls they are favoured more as the upper department controlled by women only. If you are working in US cs and exec team good luck u will be working 1:30 am shifts. you will not get two week off together when new roster comes out so personal life is gone. if you get worst manager which most of them are they will not approve your emergency leaves if you have health humble request dont join they dont care even if you have cancer....Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Voice / Blended Department
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Teammates are Supportive and the management is transparent, company policies are good. Good work environment and culture
The job is quite interesting
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Department
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Colleges
Worst company i have ever worked for in terms of salary, incentives, work atmosphere, growth,non employee centric. Can not suggest anyone to work here for long period.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Operations, Maintenance & Support Department
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Perks of receiving the discount flights is the only benefit you may receive here
Management is unable to provide the environment in which the employees can feel empowered. Promotions are being done as favoritism thrives here. The promotions done are the people who lack most of the skills required. No work life balance, asks employees to provide services to the customer in a very harsh work environment with micromanagement being done by supervisors. Recommend you to please look for other alternative companies....Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Salary gets credited on time. Provides both side cabs or transport allowance for self commute.
Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Operations Department
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Absolutely nothing , they would charge you for the privilege to work if they could. If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7. They do not understand what sickness means , what family means , what personal life means.
I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.
Full Time
Operations Department
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The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating.
Nothing
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Voice / Blended Department
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Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks
The management has created stupid policies, very poor management. Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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External promotions are nice
People are not nice
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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Nothing
Pathetic management and people to work with zero work life balance and no scope of learning or support from seniors
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Helping the nature of the team members
Now work environment become toxic
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
DIRECT SERVICING Department
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Nothing
Everything especially the management
Full Time
Customer Success, Service & Operations - Other Department
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Friday treats plus other treats which is done by the organisation for the occasional days .
There is nothing u can say bad about it ..It's a Person who make his or her opinion..From my point of view I cannot see any negative things.
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