British Airways Senior Customer Service Executive Reviews

Likes

Type of work

Dislikes

There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.

Likes

All good

Dislikes

Salary and company policies

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Bamba damba yo ma cho

Dislikes

Jamba bamba damba pampa lala

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Work culture Pay Incentives

Dislikes

Getting breaks is difficult

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Perks like staff travel benefits

Dislikes

No self improvement time - lots of platform given however not able to utilise it due to lack of time caused by multiple shifts

Likes

nothing worst place to work if u dont have any option then only work.

Dislikes

Nothing at all culture is bad if you not mert target you will be put on pip. after completion on first year only 3-5 percent appraisal. if u take any CL you will loose all the bonus. Only sales team make money rest is us less. Manager are worst only good for girls they are favoured more as the upper department controlled by women only. If you are working in US cs and exec team good luck u will be working 1:30 am shifts. you will not get two week off together when new roster comes out so personal life is gone. if you get worst manager which most of them are they will not approve your emergency leaves if you have health humble request dont join they dont care even if you have cancer....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teammates are Supportive and the management is transparent, company policies are good. Good work environment and culture

Work Details

The job is quite interesting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Colleges

Dislikes

Worst company i have ever worked for in terms of salary, incentives, work atmosphere, growth,non employee centric. Can not suggest anyone to work here for long period.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary gets credited on time. Provides both side cabs or transport allowance for self commute.

Dislikes

Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Absolutely nothing , they would charge you for the privilege to work if they could. If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7. They do not understand what sickness means , what family means , what personal life means.

Dislikes

I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.

Likes

The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks

Dislikes

The management has created stupid policies, very poor management. Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Pathetic management and people to work with zero work life balance and no scope of learning or support from seniors

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Helping the nature of the team members

Dislikes

Now work environment become toxic

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything especially the management

Likes

Friday treats plus other treats which is done by the organisation for the occasional days .

Dislikes

There is nothing u can say bad about it ..It's a Person who make his or her opinion..From my point of view I cannot see any negative things.