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British Airways

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based on 185 Reviews

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Reviews
185
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1k
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27
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British Airways Food, Beverage & Hospitality Department Reviews

based on 10 reviews

Updated 9 May, 2024

Overall Rating

1.6/5

How AmbitionBox ratings work?

5

1

4

2

3

1

2

1

1

5

Category Ratings

3.0

Salary & Benefits

2.5

Job Security

2.1

Skill development

2.1

Work Satisfaction

1.6

Work-Life balance

1.6

Company culture

1.1

Promotions/Appraisal

British Airways is rated 1.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

British Airways is rated 1.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

Food, Beverage & Hospitality

1.6

• 10 Reviews

Customer Success, Service & Operations

3.3

• 79 Reviews

Aviation & Aerospace

2.7

• 14 Reviews

Production, Manufacturing & Engineering

2.1

• 5 Reviews

Sales & Business Development

2.7

• 5 Reviews

Administration & Facilities

4.3

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Reservation Associate in New Delhi

Full Time

·

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 May 2024

Likes

I just like that we get staff travel option which I haven’t used

Dislikes

Work environment is pathetic. Nobody listens to the agents

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Travel Advisor in Gurgaon / Gurugram

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 11 Nov 2019

Likes

well its actually a good opportunity to work with BA if u r new to travel industry. you will not learning any GDS but basic of IATA nd how an airline works

Dislikes

growth is slow and restricted at one position

Work Details

i use to take calls from trade parterns nd help them with any problem they encounter

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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3.0

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Service Advisor in Gurgaon / Gurugram

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Aug 2019

Likes

Terrible atmosphere.. Terrible leadership

Dislikes

Not at all employee centric.

Top British Airways Interview Questions

asked in Ticketing Executive interview

Q1. How to reissue manual part ticket

View answer (1)

asked in AIR Hostess interview

Q2. Advantages and disadvantages of Brutish Administration.

View answer (1)

Get interview-ready with top interview questions

View all 8 questions

asked in Process Associate interview

Q3. Tell 5 airports name of US

View answer (1)

asked in Service Advisor interview

Q4. How to handle irate customers

View answer (1)

asked in Customer Service Executive interview

Q5. What is good customer service

View answer (1)

Training cordianator in Gurgaon / Gurugram

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Aug 2018

Likes

This is one of the worse company dat I work with no job security company is Manage by 4 Bhenji nd Dey only allow u to live if u pick there bags get coffees for dem.

Dislikes

There is nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Gurgaon / Gurugram

Tourism Services Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 08 Nov 2018

Likes

Training

Dislikes

Working environment, management policies work-life balance

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Gurgaon / Gurugram

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Aug 2018

Likes

Very bad organization. Unprofessional seniors. Partiality politics is happening inside floor. Payout is negligible and work pressure is terrible. Seniors are rude and unprofessional

Dislikes

There is nothing to like

Work Details

Very pathetic environment

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Shift Lead in Gurgaon / Gurugram

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 09 May 2018

Likes

Training at different levels

Dislikes

Favouritism

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about British Airways.

Senior Customer Service Executive in New Delhi

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 26 May 2022

Likes

Company policies

Dislikes

Management not got and politics going among senior staff.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in New Delhi

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Apr 2019

Likes

Work life balance

Dislikes

Management behaviour ,politics

Work Details

Work timings: Strict Timings

Service Advisor in Gurgaon / Gurugram

Full Time

·

Tourism Services Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 22 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

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a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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More about working at British Airways

HQ - Harmondsworth, Greater London, England
Aviation
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 British Airways reviews submitted by British Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if British Airways is the right company for you. 83% of empl...oyees reported the working days at British Airways as Rotational Shift. 63% employees reported the work timings at British Airways as Strict timing. Read more

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British Airways Reviews >
British Airways Food, Beverage & Hospitality Department Reviews Reviews

Gender Based Ratings at British Airways Food, Beverage & Hospitality Department

based on 10 reviews

1.2

Rated by 6 Women

Rated 3.0 for Salary & Benefits and 1.3 for Skill Development

2.0

Rated by 4 Men

Rated 3.9 for Job Security and 2.9 for Salary & Benefits

Working Days at British Airways Food, Beverage & Hospitality Department

based on 10 reviews

Rotational Shift

83%

Monday to Friday

17%

Work Timings at British Airways Food, Beverage & Hospitality Department

based on 10 reviews

Flexible timing

Strict (2pm - 10pm)

Strict (6am - 4pm)

38%

31%

31%

Shift Timings at British Airways Food, Beverage & Hospitality Department

based on 10 reviews

Day shift

100%

Business Travel at British Airways Food, Beverage & Hospitality Department

based on 10 reviews

No travel

86%

Within city

14%

British Airways Salaries in Food, Beverage & Hospitality Department in India

Service Advisor 17 salaries	₹3 L/yr - ₹5.4 L/yr
Senior Service Advisor 7 salaries	₹4.7 L/yr - ₹8.8 L/yr
Senior Executive 3 salaries	₹5 L/yr - ₹6.5 L/yr
Customer Support Executive 3 salaries	₹4.2 L/yr - ₹4.8 L/yr
Business Shift Leader 3 salaries	₹4.6 L/yr - ₹8 L/yr

Explore more salaries

Employee Benefits at British Airways Food, Beverage & Hospitality Department

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

2 total responses

Cafeteria

1 total response

View All

Compare British Airways with

Air India

3.8

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3.6

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3.6

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