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Filter reviews by British Airways Customer Success, Service & Operations Department Reviews
Overall Rating
based on 94
reviews
What employees say about British Airways?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
92% employees reported
Rotational Shift
85% employees reported
Flexible timing
64% employees reported
No travel
72% employees reported
View more detailed insights
Gender based rating
Rated by Women
31 reviews
Rated by Men
61 reviews
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Customer Success, Service & Operations
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in British Airways Customer Success, Service & Operations Department Reviews
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Q1. What are some effective strategies for managing an irate passenger?
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Q3. Advantages and disadvantages of Brutish Administration.
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about British Airways's Customer Success, Service & Operations Department
Is British Airways's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 94 employee reviews, it's clear that most employees have an average experience working at British Airways's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.5, while work satisfaction is rated the lowest amongst all factors at 3.0.
Does British Airways's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, British Airways's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 94 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at British Airways's Customer Success, Service & Operations Department,
click here
.
How is the work culture at British Airways's Customer Success, Service & Operations Department?
Work culture at British Airways's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 94 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at British Airways's Customer Success, Service & Operations Department,
click here
.
How is the job security at British Airways's Customer Success, Service & Operations Department?
Based on 94 reviews on AmbitionBox, British Airways's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at British Airways's Customer Success, Service & Operations Department.
Is work from home available at British Airways's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of British Airways's Customer Success, Service & Operations Department employees work from home permanently, 92% work from the office, and 4% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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|
Service Advisor
185
salaries
|  ₹3.1 L/yr - ₹6.1 L/yr |
|
Customer Service Executive
15
salaries
| ₹3.2 L/yr - ₹6.5 L/yr |
|
Team Manager
12
salaries
| ₹7 L/yr - ₹12 L/yr |
|
Shift Supervisor
9
salaries
| ₹5 L/yr - ₹8.9 L/yr |
|
Travel Advisor
8
salaries
| ₹3.5 L/yr - ₹6.6 L/yr |
Office cab/shuttle
8 total
responses
Health insurance
6 total
responses
Office gym
1 total
response
Job/Soft skill training
5 total
responses
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