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BNY Customer Success, Service & Operations Department Reviews

Updated 10 Mar, 2025
Overall Rating
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3.8/5
based on 397 reviews

Rating distribution

Category Ratings

3.8

Work-life balance

3.7

Company culture

3.7

Skill development

3.6

Salary

3.6

Work satisfaction

3.5

Job security

3.2

Promotions

What employees say about BNY?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

96% employees reported

Monday to Friday

Monday to Friday

94% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

72% employees reported

Gender based rating

3.9
female

Rated by Women

108 reviews

3.8
male

Rated by Men

286 reviews

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Top Mentions in BNY Customer Success, Service & Operations Department Reviews

397 reviews found

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People also ask about BNY's Customer Success, Service & Operations Department

Is BNY's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 397 employee reviews, it's clear that most employees have an average experience working at BNY's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does BNY's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BNY's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 397 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BNY's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BNY's Customer Success, Service & Operations Department, click here .
How is the work culture at BNY's Customer Success, Service & Operations Department?
Work culture at BNY's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 397 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at BNY's Customer Success, Service & Operations Department, click here .
How is the job security at BNY's Customer Success, Service & Operations Department?
Based on 397 reviews on AmbitionBox, BNY's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BNY's Customer Success, Service & Operations Department. To read reviews about job security at BNY's Customer Success, Service & Operations Department, click here .
Is work from home available at BNY's Customer Success, Service & Operations Department?
According to 65 AmbitionBox reviews, BNY's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at BNY's Customer Success, Service & Operations Department?
To get a job at BNY's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BNY interview questions and practice your responses to prepare thoroughly.

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