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Filter reviews by BigBasket Customer Service Executive Reviews
Overall Rating
based on 63
reviews
What employees say about BigBasket?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
46% employees reported
Flexible timing
39% employees reported
No travel
65% employees reported
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Gender based rating
Rated by Women
28 reviews
Rated by Men
31 reviews
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in BigBasket Customer Service Executive Reviews
63 reviews found
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about BigBasket's Customer Service Executives
Is BigBasket a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 63 employee reviews, it's clear that most customer service executives have an average experience working at BigBasket.
Job security holds the highest rating at 4.2, while salary is rated the lowest amongst all factors at 3.2.
Read reviews about
salary
on AmbitionBox.
Does BigBasket pay their Customer Service Executives well?
According to AmbitionBox reviews, BigBasket customer service executives rate their salary and benefits at 3.2 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's customer service executives salaries
here
and to read reviews specifically about salary and benefits at BigBasket for customer service executives,
click here
.
How is the work culture at BigBasket for Customer Service Executives?
Work culture at BigBasket for customer service executives is rated 3.8 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at BigBasket for Customer Service Executives?
Based on 63 reviews on AmbitionBox, BigBasket's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BigBasket, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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Join BigBasket India's largest online supermarket
8%
less
than the average Customer Service Executive Salary in India
View more details
Job/Soft skill training
6 total
responses
Cafeteria
2 total
responses
Professional degree assistance
1 total
response
Retirement benefits
0 total
responses
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