Search

Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Premium Employer

i

This company page is being actively managed by BigBasket Team. If you also belong to the team, you can get access from here

BigBasket Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 4.6k Reviews

Filter reviews by

BigBasket Customer Service Associate Reviews

Updated 7 Feb, 2025
Overall Rating
write
3.4/5
based on 27 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.7

Skill development

3.6

Job security

3.1

Salary

3.1

Work-life balance

3.1

Promotions

3.1

Work satisfaction

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

47% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

2.7
female

Rated by Women

9 reviews

3.7
male

Rated by Men

17 reviews

Jobseekers also viewed

Amazon Reviews
4.1
 • 25.7k reviews
Flipkart Reviews
3.9
 • 11k reviews
Amazon Development Centre India Reviews
4.0
 • 6.4k reviews
JustDial Reviews
3.5
 • 4.5k reviews
PolicyBazaar Reviews
3.6
 • 3.9k reviews
Care Health Insurance Reviews
3.6
 • 1.9k reviews
Uber Reviews
4.2
 • 850 reviews
Times Internet Reviews
3.6
 • 670 reviews
ByteDance Reviews
4.1
 • 407 reviews
Expedia Group Reviews
3.8
 • 300 reviews
LinkedIn Reviews
4.3
 • 186 reviews
Avis Reviews
3.9
 • 181 reviews
YouTube Reviews
4.5
 • 178 reviews
Facebook Reviews
4.3
 • 162 reviews
Sahyadri Farms Reviews
3.7
 • 117 reviews
Grab Greco Reviews
3.9
 • 97 reviews
eBay Reviews
3.8
 • 88 reviews
Ball Corporation Reviews
2.9
 • 74 reviews
Resideo Reviews
4.0
 • 74 reviews
Cigna Reviews
3.0
 • 61 reviews
Top Mentions in BigBasket Customer Service Associate Reviews

27 reviews found

Sort by: Popular
Logo
You are reading trusted reviews. Keep reading to find out more about BigBasket.

Top trending discussions

View All
Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about BigBasket?
Ask anonymously on communities.
More about working at BigBasket
golden leaf award

#9 Best Tech Startup - 2021

golden leaf award

Tell us how to improve this page.

BigBasket Customer Service Associate Reviews by Locations

BigBasket Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 47% of employees reported the... working days at BigBasket as Rotational Shift. 61% employees reported the work timings at BigBasket as Flexible timing. Read more
Join BigBasket India's largest online supermarket
BigBasket Customer Service Associate Salary
based on 125 salaries
₹1.5 L/yr - ₹3.5 L/yr
17% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for BigBasket Customer Service Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
View All
Compare BigBasket with

Milkbasket

3.9
Compare

Amazon

4.1
Compare

Blinkit

3.7
Compare

Flipkart

3.9
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company