Bharti Airtel Customer Relationship Officer Reviews

Likes

I gained a lot of experience handling different types of customers and had great support from the team. I enjoyed the work culture and learned a lot during my tenure.

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Overall nice but,there is no festival leaves and holidays even sometimes we have to work on Sundays also.

Dislikes

Sometimes I feel pressure when logins not happen

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

You get your salary on time nothing else.. everything is Terrible

Dislikes

1. Work pressure You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done. 2. No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale. 3. Incentive Structure Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan. It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself. 4. Politics There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion. This is my personal Experience working at Airtel...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It's very happy and healthy calture in Airtel

Dislikes

Career wise very poor no next levels and apprisals..

Likes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work days: Monday to Saturday

Likes

Good place to wrk

Dislikes

Manager Domination

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

So much fun and good environment

Dislikes

Timings issue

Likes

I learn so many defferent types of customers needs and service.

Dislikes

Work place

Likes

Salary credited on time.

Dislikes

Working hours too long Not proper refreshment benefits, morning & evening snacks not given (chai-coffee) Not give even national holiday Basic Salary given

Likes

Nothing.

Dislikes

Alot of pressure there was no time for rest even and your seniors don't even support if any problem occurs

Work Details

Work related travel: This job involves Travel Within City.

Likes

Good company and work culture is very good

Dislikes

Career Growth issue and timing issue

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.