Bharti Airtel Customer Relationship Officer Pune Reviews

Likes

You get your salary on time nothing else.. everything is Terrible

Dislikes

1. Work pressure You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done. 2. No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale. 3. Incentive Structure Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan. It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself. 4. Politics There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion. This is my personal Experience working at Airtel...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Worst company just make their employees a sales machine.. no friendly atmosphere here.. just pressurise for more and more sales. No incentive .. boycott airtel

Dislikes

No friendly culture just pressurise for sales only. not a single policy made for cro what they feel about company's sales process.

Work Details

Worst ever

Work days: Monday to Saturday (Strict Timings)

Likes

The company focus on telecom services and working global client base. i was thankful to Airtel team i did work with Airtel i was learned more things customer handling,problem solving customer and other system work it was amazing experienced in my life my colleagues also very supportive and very friendly nature i am very thankful for All

Dislikes

satisfaction level is hight but growth is slow.sometime work pressure is very high i have work sunday or some festivals day also Sometime customer not satisfied they blame executive due to certain reason i was frustrated.

Work Details

In my point of view my job is challenging and complicated i have to look service and sales both.pitching customer and daily same Activity was frustrated But i was strongly presented my self on the every movements closely i was reached my target customers.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Friendly environment , good working culture

Dislikes

Growth in salary

Work Details

Work timings: Flexible Timings