Bharti Airtel is rated
3.6 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bharti Airtel is rated
3.6 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Bharti Airtel Customer Relationship Officer Reviews
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174 reviews found
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Popular
Customer Relationship Officer in
Thiruvananthapuram
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Nothing
Dislikes
They don't care of frond desk executives.. they only care company own role staff.. pathetic.. we don't have any entertainment at all.. all time duty only.. we don't have specific time for having food.. if we have no customers we can eat food. We don't have a free recharge for official sim. We don't have a tea allowance. What a poor company. Working time 9.30am to 7.00 pm , 9.30 hrs duty.
Customer Relationship Officer in
Panaji
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
I gained a lot of experience handling different types of customers and had great support from the team. I enjoyed the work culture and learned a lot during my tenure.
Dislikes
Nothing.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
If anyone customer come to store and they shouting & abusing on that time we can't say anything and if customer complaint Airtel will blame on him/her
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Relationship Officer in
Siliguri
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Working in Bharti Airtel Limited is my first job and I learned a lot from here . My communication skills are built from here.
Dislikes
The culture is very bad abusive words and threatening given
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Kakinada
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Useless company no growth in hard working employees
Dislikes
No work life balance no promotions in of roll Employees trainers all so use less because off knowledge no public holidays 365days working Sunday s all so
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relationship Officer in
Hyderabad / Secunderabad
Full Time
·
Coustomer relationship officer Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Oct 2024
Likes
I don't like
Dislikes
My manager is so bad she will give target you have to complete that target if you not complete that target you have to wait for 9.30 pm till my manager has caste feeling she will take money from every employee who get incentive on percentage she will get free opts number my zonal manager give to her opts number but she take money from every employee
Customer Relationship Officer in
Warangal
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Overall nice but,there is no festival leaves and holidays even sometimes we have to work on Sundays also.
Dislikes
Sometimes I feel pressure when logins not happen
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Bharti Airtel.
Customer Relationship Officer in
Pune
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2024
Likes
You get your salary on time nothing else.. everything is Terrible
Dislikes
1. Work pressure
You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done.
2. No work life balance
You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale.
3. Incentive Structure
Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan.
It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself.
4. Politics
There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months
You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion.
This is my personal Experience working at Airtel...Read More
I learn so many defferent types of customers needs and service.
Dislikes
Work place
Customer Relationship Officer in
New Delhi
Full Time
·
Retail Store Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Salary credited on time.
Dislikes
Working hours too long
Not proper refreshment benefits, morning & evening snacks not given (chai-coffee)
Not give even national holiday
Basic Salary given
Customer Relationship Officer in
Goa
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Nothing.
Dislikes
Alot of pressure there was no time for rest even and your seniors don't even support if any problem occurs
Work Details
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Kolkata
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Good company and work culture is very good
Dislikes
Career Growth issue and timing issue
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
It's major telecom company and friendly nature system and work timing
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Relationship Officer in
Faizabad
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
My working experience is very best
Dislikes
Growth
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Their confidence about sales
Dislikes
NA
Customer Relationship Officer in
Ludhiana
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 29 Oct 2024
Likes
My Colleagues office environment
Dislikes
Extra long work hours no lunch or tea breaks no holidays if required working pressure
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
New Delhi
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Oct 2024
Likes
Toxic company and manager
Dislikes
Terrible work environment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Raipur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Oct 2024
Likes
I like the product
Dislikes
Pleasure
Customer Relationship Officer in
Patna
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
I really appreciate the opportunity to giving me job
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Greater Noida
Full Time
·
CRO Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Company is Good..
Dislikes
Staff is very bed and not supportive for new staff...they have Attitude...
People also ask about Bharti Airtel's Customer Relationship Officers
How is Bharti Airtel to work for?
Bharti Airtel is rated 3.6 out of 5, based on 174 reviews by employees on AmbitionBox.
Bharti Airtel is known for Skill development which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Bharti Airtel read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bharti Airtel?
According to AmbitionBox ratings, Bharti Airtel employees rate its salary and benefits as 3.6 out of 5. You can know more about Bharti Airtel Salaries at AmbitionBox
How is the work culture at Bharti Airtel?
Work culture is rated 3.4 at Bharti Airtel by 174 employees. While job security is rated 3.3 and work-life balance is rated 3.3 at Bharti Airtel. Read detailed reviews by employees of Bharti Airtel on AmbitionBox.
Is work from home available in Bharti Airtel?
According to AmbitionBox, 3% Bharti Airtel employees work from home permanently (based on 35 AmbitionBox reviews in last 6 months).
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