Bain & Company Customer Success, Service & Operations Department Reviews

Likes

There are definitely some good things about Bain but they are hard to recall as they are not significant. Apart from salary/perks and people in your team, nothing else comes to mind.

Dislikes

There are many, but most critical ones are: - Lackluster leaders (Senior Managers and above) who have poor people management skills and some of them know very little about their subject matter and don't even try to learn. Ofcourse there are exceptions! - Work culture is a big issue. Company masquerades as a progressive firm with employee friendly policies but policy implementation is poor. WFH requests are allowed but frowned upon. Leaders preach about DEI sensitivity but don't practice it themselves. People are judged based on their looks (at least in my ex-team). No sense of personal space - supervisors can call you at night and on weekends to discuss the most trivial things. You will have to stretch a lot and it can become taxing after a while. HR is aware of most of the issues but does not have guts to confront leaders (who think they own the company). Interns were treated with utmost disregard by the HR (with no clear communication on their PPO or lack thereof). Quality of work is not as good as people think. And this is true for most consulting firms. All of them are peddling the insights which they don't know fully about and frankly don't even care to do a great job of it. Partners can completely throw a wrench in your work plan and case teams are only worried about cost of the project (which is fine but it should not come at the cost of quality). Overall consulting work is a big sham which most insiders know!...Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work Life Balance

Dislikes

Lack of transparency around leadership decisions

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture and perks of the company

Dislikes

Could do better in terms of being transparent with the employees

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Amazing intelligent passionate people good remote working policies

Dislikes

Limitations and frustrations around agility and growth within teams. Also you are all prone the whims of your Partner

Work Details

Work policy: I went in a day a week unless otherwise needed

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People, Job fit and company concern towards employees

Dislikes

Non frequent market correction, heavily reliant on foreign markets for budget allocation

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Work culture - Excellent!

Dislikes

N/A

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Excellent culture. Fun place to work where everyone works in tandem and looks after each other's back. I had a splendid time here.

Dislikes

Nothing

Work Details

Sustainable and manageable, never a moment of stress or anxiety at all. Everything can be communicated openly. Ideas are always welcome and implemented.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Awesome perks and benefits

Dislikes

Nothing - everything is great

Likes

Culture and employee friendly policy

Dislikes

Long hour days and too fast paced

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.