Axis Max Life Insurance Customer Service Executive Reviews by 10+ Employees | Rated 2.5/5

What employees say about Axis Max Life Insurance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

46% employees reported

Flexible timing

43% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

7 reviews

2.8

Rated by Men

10 reviews

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18 reviews found

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Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

Supportive managers

Skill development - Good

Dislikes

Max Life Insurance discriminates a lot between contract and permanent employees.

Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Tirunelveli

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday

What people are saying about Axis Max Life Insurance

View All

wiserhino

works at

Max Life Insurance

Looking for career Growth I have 6+ years of experience in Hr operations & Recruitment currently withdrawing 4.9LPA Kindly suggest some tips for salary and career growth

Kindly give me some tips for salary growth

Salary growth

Career growth

2 participants . expiring in 4d

Got a question about Axis Max Life Insurance?

Ask anonymously on communities.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Jul 2024

Likes

Good work experience

Dislikes

I didn’t think about this

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bilaspur

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Feb 2024

Likes

Banca sales

Salary - Good

Dislikes

Extra workload & office time

Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bikaner

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2019

Likes

Excellent all things

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Compensation is decent and fast growing, no any work pressure. I have to work 15 to 18 hours straight in a day I have attended claint calls and manage all operation and admin work.

Work Details

Customer service exctive

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Ludhiana

Full Time

Life Insurance Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 21 Apr 2023

Likes

H r policy id good

Salary - Good

Dislikes

Market ing and sales.. No future security..

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Executive in Vadodara

Operation & Maintenance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Sep 2022

Likes

Its good cmpn

Skill development - Good

Dislikes

Salary structure

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Thiruvananthapuram

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Sep 2022

Likes

Nice company to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary package not sufficient

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Model Town New Delhi

Full Time

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2023

Likes

It was an opportunity with Max Life Insurance wherein I have developed my skills and learned a lot than can be explained. Superior was very cooperative. Amazing work culter. Smooth and calm culter of work only sometimes its over loaded and more pressure. Agent team so good. Office colleague and Head office Members was also verygood and very cooperative and supportive. Fun and learning. Alot of thing that I can't explain as I do feel it. I just found myself over there as good Customer Service Executive. Mr. Naveen kumar Model Town branch was my reporting Manager. He was a amazing personality, was supportive in professional and person life, Great motivator, a person who understand the obligation and compulsion his team, he fought always for us he gave us right Guidance meet the parameter of work. To perform well. Mr. Rajan was my senior he was just like elder borther, he has a very good heart for me and he was just like wall for me....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2020

Likes

Dark phase of my career

Skill development - Good

Dislikes

Social, personal life will get destroyed because of maxlife professional life

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Rated well last year but ot cost me of hampering personal life

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Team work

Customer Service Executive in Bhopal

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 May 2019

Likes

It was first job.I learnt so many things from there

Skill development - Excellent
Company culture - Excellent

Dislikes

Salary - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Work timings: Strict Timings

Customer Service Executive in Gurgaon / Gurugram

Trading, Asset & Wealth Management Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2018

Likes

Job security - Excellent
Company culture - Excellent

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Varanasi

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Apr 2022

Likes

Overall good experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Slow growth

Promotions - Poor

Work Details

Excellent

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Warangal

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Jul 2020

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

Skill development - Good
Job security - Good
Work satisfaction - Good

Customer Service Executive in Agartala

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 May 2018

Likes

Good working environment and very strict with rules & regulations.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Very slow growth.

Work Details

Agency co-ordinator & customer service.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Operation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 May 2018

Likes

Nothing

Dislikes

Everything is just terrible. No respect of People. Even labours are better.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Just terrible

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Nellore

customer service back End Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2020

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Executive in Tirupati

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Apr 2018

Likes

The company provides regular training programs to ensure smooth flow of work. Induction, training programme for new products. Each individual can express their ideas related to cost cutting and work flow.

Skill development - Good

Dislikes

Here work pressure is very high. Sometimes you have to stretch your working hours. I do receive appreciation from managers and sales team. But they go unnoticed during year appreciations.

Promotions - Poor

Work Details

I love my work. I had very good working environment where all my collegues were very supportive and cooperative. Handling walk in customer, attainting queries regarding new business. Most challenging part is getting things done from sales agency.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Axis Max Life Insurance Reviews by Designations

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AmbitionBox has 18 Axis Max Life Insurance reviews submitted by Axis Max Life Insurance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Axis Max Life Insurance is the right company for yo...Read more

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Axis Max Life Insurance Customer Service Executive Reviews