Axis Bank Voice Process Customer Care Executive Reviews

Likes

The softwares Axis is creating is amazing! The IT is doing an amazing job!

Dislikes

The management is hardly interested in the overall employee's mental and physical health. Specially the branch banking employees are treated bad. There are no simple tissues in the washrooms. The condition of the branches overall is bad. There are huge mice running around the branches. There's no work life balance and online trainings are given just like a tick mark activity. Appreciation by the management is a dream....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As a fresher you need to understand the work culture and requirements of the bank. If you are experienced in sales the you need not to worry. in recent times lot of policy changes in the bank. But overall bank is good

Dislikes

Leadership issue in lot of branches. If you lucky then you get right one and career will go smoothly. Otherwise leader makes your career ruin from the beginning of the day.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Axis Bank has its own culture in this competitive world by safeguarding stakeholders money and making Banking easy for customers.

Dislikes

Technical support of Digital Application, many catches in process that results in loosing important customers, which become new business avenue for our competitors.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time. Descent salary package they provide compare to other companies.

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary credits on time.

Dislikes

There is dictatorship of vintage employees in this bank, maximum advantage is given to favorite employees of supervisors irrespective of performance.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Job certainty, less pressure of work as compared to other bank.

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am extremely sorry to post like this.. But its true reason...

Dislikes

There is no sitting place in workstations. And didnt recognized the performance. Appraisal not fair practise. Its totally bias. If you ask question about it.. You will be terminated. Non legal person are placed in legal post and they can take all kind of leave and etc.. They only get promotion ad rating every year...

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very poor at customer service and satisfaction, which is affecting employees As a company it has benefit the employees in a way which is not highly satisfied

Dislikes

Very poor at customer service and satisfaction, which is affecting employees As a company it has benefit the employees in a way which is not highly satisfied

Likes

In its previous incarnation as UTI bank it was a much wonderful organisation to work for. As the approach in those day was to be customer centric & employees were allowed to participate in getting goal setting for the bank.

Dislikes

Over a period of time the customer centric approach have diminished, pressure have increased on revenue growth & no learning is provided for cross function activity.

Likes

In compared to other banks there there is quite work life balance is there. Else there is no good thing who which will encourage the employee to work in this Bank.

Dislikes

No employee and customer is satisfied with axis. Since client is always disappointed with the services of Axis so that employee need to focus more on service issues as employee need to generate new business instead of servicing the existing clients. There is no process to work company is working like Lala company, very orthodox andvery old system. System is still not updated as compared to other bank. An absence of employee there is no other employee who can take the ownership of the assignment. An employee who is getting 80 marks out of hundred is getting 3 rating and who is getting 20 marks he is also getting three marks so that is no difference who is willing to do and who is not willing to do....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing, work life balance is bad, managers manipulate like hell, management is bad

Dislikes

Everything about it and culture is very toxic

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As a brand no doubt its great experience but at branch label axis Bank given a n number of target and day by day service too worst condition .in branch supervisor support only one person not to other. There is too may political issues in every branch.

Dislikes

Mainly political issues which done by Branch head and cluster head.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company have to take care about Employee but Company was not care about Employee And very much tourcherd in axis bank higher position employees,

Dislikes

Work culture and higher employees behavior in bank

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst

Dislikes

Seniors doesn't giv respect at all they literally torcher for every single thing such a worst bank no timing for logout useless timings more pressure less salary full politics and egoistic seniors

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Wide range of products and reachability

Dislikes

Work life balance, sales oriented rather than being service oriented, unrealistic expectations, low salary, less transparency, etc.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Dont work in axis if you are right no one can support in anything instead of Hr department directly ask for termination if you against them, please work in better company and employee friendly bank.....Not to work in axis bank....No cluster head support no hr support workplace harrasment on extreme level and also force you to do unethical practices if you deny they harrased you every day and no hr circle head no cluster head support the junior employees over this matter...... Nothing is good in axis bank...Read More

Dislikes

Dont work in axis bank they don't support their employees they need only business they do unethical things in bank if someone deny to do they harrased you and touture you daily.....my worst experience to work in axis that is my biggest mistake to join this organisation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.