Barclays Global Service Centre Senior Customer Service Executive Reviews

Likes

Amazing place to work

Dislikes

Promotion criteria is based on managerial yes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Over-all salary wise company good.

Dislikes

lots of policts here. Management is also aware about same issue ,but no one able to care for same.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Nepotism, favouritism, Politics, inexperience leadership, Partiality in Promotions

Likes

Fantastic , brilliant, Super office environment and great culture

Dislikes

nanana,nothing to complain about for org

Likes

Good company to work with

Dislikes

Noyhing as of now I saw

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Growth

Dislikes

Work life balance could be better

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

Nothing to note in company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Co workers involvement

Dislikes

Salary and appraisal and benefits

Likes

Work Life Balance as most of the team members are not working beyond 6 pm so certain discussions takes longer and approvals delays ensure we get work balance

Dislikes

Work satisfaction not there and things are very slow as lot of bureaucracy. Strictly hierarchical and lack of direction and clarity

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I have worked in TCS before and have many friends across various MNC's. Barclays to me is the best so far! Company spends good money on employee comfort, a nice working space with wide angle monitors, free cab service and genuinely very good. Work-life balance is awesome, mostly general shift or rota based on your role. Mostly UK people, next is India, and some colleagues Singapore, US and Hong Kong. Learning wise, you can never get a better company than this! Absolute best! Thanks to almost 300 years of process refinement! Year end parties, outside CTC yearly bonus... Work from home kit, 2 days WFO structure is the icing on the cake!...Read More

Dislikes

Fixed reporting days to office Limited office locations and basically limited job openings No bench, directly they will fire you... But you can even apply for other positions within the company and get rehired. I feel, No bench is actually good, bkz lazy people don't trouble the hard workers!

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good CSR activities, colleague engagement activities, new decorated work place building.

Dislikes

No new learning, no peer support, existing employees after reaching a VP destination are recruiting their spouses, childrens and promoting them. So these so called VP's and directors are using their power and manipulating the recruitment.It has become a big family business and the UK leadership is ok with it. Leadership lacks vision. In the name of diversity/equity male candidates/colleagues are ignored for promotion and internal job transfer. For internal job transfer if you know any director or VP(if spouse/Mom/dad then best), then only the transfer is possible....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Free food, lot of leaves, medical insurance

Dislikes

Some manager will think you as a slave and will keep assigning you works despite of knowing that you are overburdened just to please his seniors. Expected to work for long-hours and its impossible to take all the quota leaves as your manager will always come and say that there is a deadline and all those stuff

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Barclays is one of the best places to work. It gives you opportunity to learn and grow. It supports you in your ups and downs of life.

Dislikes

I think the promotion process and leader choice could be better. Sometimes they just give in to the pressure created by few which is actually not required. I suggest you create leader who genuinely feel for your employees.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The office is one of the swankiest , if not THE swankiest in Pune ( think better than Google )

Dislikes

This is purely tech side. All business and product roles are based in UK

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary is decent

Dislikes

1. The organisation lacks a clear vision and the management struggles with making decisive and transparent decisions 2. The on boarding experience was extremely poor, characterised by the HR representative, unable to complete a sentence without grammatical errors 3. There is a hiring for redundant positions with significant mismatch of job description and actual role 4. This wing (BIIC) of Barclays operates against the global mindset and values 5. There is dictatorial culture, wherein the feedback is taken personally, leading to grudges being held 6. HR is very unhelpful in resolving Issues or providing support to the employees 7. Despite of global hybrid working norms, BIIC follows its own model. I was being asked to work from office on all days. Also, I never got a concrete reply on my hybrid working 8. The employee relation team is also very unresponsive to the employee concerns and favours the company 9. The full and final settlement took more than hundred days, Despite fulfilling all the necessary formalities in advance 10. Most important and Most disheartening thing is the lack of leadership responsiveness, wherein despite of communicating the above mentioned issues to the top management (Group chairman, group CEO, group HR head, etc), there was a lack of noticeable action, which was disappointing My personal is that Barclays is the worst place to work...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like Barclays bcsz this is my first big company which I joined.

Dislikes

There are many at this moment. Job securities and many more things.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.